What are the responsibilities and job description for the Dental Front Office position at Nikodem Dental?
Reports to: Practice Operations Manager and Doctor
Pay: Hourly
Hours: M-F, 30-40 hours a week
Benefits: Full-Time
We are looking to add to our front office team at our growing dental practice!
Responsibilities include but are not limited to:
Pay: Hourly
Hours: M-F, 30-40 hours a week
Benefits: Full-Time
We are looking to add to our front office team at our growing dental practice!
Responsibilities include but are not limited to:
- Answering the phone in a timely matter. Scheduling patients over the phone using proper etiquette and helping the patient understand the purpose of their appointment.
- Confirm all patient appointments the day before.
- Providing the patient with a good “first impression” as they walk in by greeting and helping them check in.
- Maintaining a clean and professional reception area including patient bathroom areas.
- Scheduling appointments using the office and provider’s parameters.
- Collect patient portions at the time of treatment and post payments to ledgers in accordance with the AR Playbook.
- Manage recall and inactive patient systems.
- Prepare financial treatment plans and help bridge the gap between treatment necessity and affordability by giving patients information on Gateway, Care Credit, and Lending Tree.
- Prepare claims accurately including all crucial information.
- Mail or electronically send out statements to patients.
Skills and Qualifications:
- Related experience in a dental office setting
- Good problem-solving and interpersonal skills
- Maintains confidentiality
- Good oral and written communication skills
- Knowledge of basic office equipment such as telephone, computer, scanner fax machine, etc.
- Basic knowledge of dental terminology and procedures
- Able to stay calm under pressure, confident, and patient
- Outstanding organizational skills
- Must be able to perform tasks in Microsoft applications including but not limited to Word and Excel
- Ascend knowledge is beneficial
Education and Experience Requirements:
- High school diploma or equivalent education required
- Knowledge of appropriate software including Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe Acrobat
- Valid driver’s license
We have an amazing benefits package that includes:
- Competitive compensation based on experience and bonus potential
- ESOP participation
- Health, and vision insurance
- Incentive program in place
- Paid holidays
- 401K participation
- After 90 days, 48 PTO hours
- After 1 year, 96 PTO hours
- After 3 years 104 hours
- After 5 years 144 hours
- Free dental work for you and up to $2000 for immediate family members
https://nikodemdental.com/