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Direct Care Staff - Adolescent Group Home - 2nd and 3rd shift

Noank Community Support Services
Ledyard, CT Full Time
POSTED ON 1/28/2026 CLOSED ON 3/27/2026

What are the responsibilities and job description for the Direct Care Staff - Adolescent Group Home - 2nd and 3rd shift position at Noank Community Support Services?

Job Summary

Noank Community Support Services is seeking a Direct Care Staff Resident Advisor, to provide support and general supervision while overseeing the therapeutic milieu and day-to-day functioning of residential clients. This is an "awake" position providing staff coverage during all shifts including holidays, 24 hours a day, seven days a week.

Role Overview

The Resident Advisor maintains a safe and healthy therapeutic environment with support from the clinical treatment team. The role focuses on the meaning of behavior and trauma histories of the residents while implementing individual treatment programs and crisis plans.

Major Duties & Responsibilities

  • Daily Resident Support: Supervise and assist residents with nutritious meal planning, shopping, preparation, housekeeping, and personal hygiene.
  • Health & Medication: Administer medication under DCF guidelines and provide access to medical care, including first aid and transportation to appointments.
  • Goal Support: Support residents’ educational plans, vocational goals, and employment efforts.
  • Mentorship & Safety: Lead discussion groups to resolve conflicts, model constructive communication, and adhere to Therapeutic Crisis Intervention (TCI) practices to maintain a harm-free environment.
  • Documentation: Complete daily and monthly reports, as well as critical incident paperwork, in an accurate and timely manner.

Qualifications & Requirements

  • Education & Experience: An Associate’s Degree in a human service field and experience working with behaviorally challenged and at-risk adolescents. High school diploma/GED will be considered with experience.
  • Core Knowledge: Familiarity with Trauma Theory, Female Development, and relational strength-based approaches.
  • Technical Skills: Proficiency in the use of Microsoft 365, web-based platforms, and Adobe PDF.
  • Transportation: A current valid driver’s license, use of a safe and roadworthy vehicle, and proof of suitable automobile insurance are required.
  • Certifications: Upon hire or shortly thereafter, employees must present valid certifications in DCF Medication Administration, CPR, First Aid, Therapeutic Crisis Intervention (TCI), and Risking Connections.
  • Background Checks: Must pass national (fingerprint), state police, CT DCF protective service, and motor vehicle background checks, and provide proof of physical and negative PPD results.

Reports To: Supervisor

Disclaimer: This is a summary of the position and does not constitute the full job description. Complete details, including all essential functions and physical requirements, will be provided during the interview process or upon request.

Job Types: Full-time, Part-time, Per diem

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

Work Location: In person

Salary.com Estimation for Direct Care Staff - Adolescent Group Home - 2nd and 3rd shift in Ledyard, CT
$82,226 to $108,092
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