What are the responsibilities and job description for the Software Support Analyst position at Noblesoft Solutions?

You have these minimum qualifications :

5 years of work experience in digital or infrastructure operations
Experience in web-based services / agile software development
Solid background in troubleshooting complex technology solutions
Initiative and the ability to work both as a reliable team member and an individual contributor
A passion for delivering a quality digital experience for both team members and customers

It would be useful if you have :

Bachelor’s degree in computer science, information systems, or related field

Experience using ticketing systems and application monitoring tools

Excellent communication skills, including the ability to explain technology solutions in business terms, establish rapport, and persuade others.

Ability to balance customer priorities to deliver effective and timely solutions

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Memphis, TN

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Software Support Analyst