What are the responsibilities and job description for the Nomads Entertainment General Manager position at Nomads and Revolutions?
Description
Nomads Entertainment is a South Windsor based company founded in 2007. The company consists of Nomads Adventure Quest, Red’s Tavern, Revolutions Bowling and Lounge and other partnerships. There are thousands of square feet with a variety of attractions that appeal to people of all ages.
Guests can enjoy bowling, billiards, laser tag, ropes courses, glow in the dark golf, horseshoes, volleyball, bumper cars, tea cups, bounce houses, 12,000 square feet of basketball courts, many interactive amusement games, virtual reality, axe throwing, two banquet facilities, football fields and much more. The centers also consist of full service restaurants and bars, offering good food and beverage in a clean and comfortable environment.
Summary
As a General Manager, the candidate will be responsible for executing day to day operations of the facilities. You will deploy staff and delegate tasks to create the Nomads Entertainment experience for our customers by providing superior quality entertainment, legendary customer service, while also focusing on revenue growth and maintaining cost controls. You will be responsible for modeling and acting in accordance with Nomads Entertainment core values and become a member and example of the uncompromising values and integrity that have accelerated our growth and become critical to our success.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
-Acts with integrity, honesty and knowledge that promote the culture, values and mission.
-Maintains a calm demeanor during periods of high volume or unusual events to keep operating to standard and to set a positive example for the team.
-Anticipates customer and operational needs by constantly evaluating environment and customers for cues.
-Recruit staff and conduct staff training by positively reinforcing successful performance.
-Cultivate a positive team environment. Recognize issues or changes in staff morale and performance and ensure the team performs consistently at a high level.
-Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to develop staff in order to ensure operational excellence.
-Discovers and responds to customer needs.
-Develops positive relationships with the team by understanding and addressing individual motivation, needs and concerns.
-Optimize financial results. Drive sales and control costs.
-Champions operational policies and procedures, including those for cash handling and security, to ensure the safety of all staff.
-Responsible for all cash management and cash register policies and ensures proper cash management practices are followed by the team.
-Monitor online reviews to gauge experiences by guests and strive to improve experiences
-Assist in goal setting and hold others accountable for reaching the goals
-Responsible for assisting with all aspects of the operation including entertainment, food, beverage, games, and property inspections
- Ensures that health, safety and sanitation guidelines for the facilities and all offerings are followed
-Execute marketing strategies to drive revenue
-Strategic thinking and the ability to implement
Minimum Requirements
-Maintains regular and consistent attendance and punctuality.
-Work in a noisy and fast paced environment
-Intermediate computer skills (Outlook, Excel, Word, Powerpoint, Paycom, Hot Schedules, Square, Centeredge, Conqueror, Embed)
-Lift and carry up to 40 pounds
-Available to work flexible hours that will include days, evenings, weekends, nights and some holidays
-Minimum of 5 years of general management experience in an entertainment, hospitality, or restaurant environment.
-Bowling center and/or Family Entertainment Center management experience preferred.
-ServSafe and Tips Certification or alternative certification preferred
-Comfortable managing 8 or more managers and an overall staff of up to 100.
-Bachelor’s Degree in management or similar field preferred
-Last but not least, Be Present!
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
Ability to Relocate:
- South Windsor, CT: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $85,000