What are the responsibilities and job description for the Players Club Representative position at Noo-Kayet Development Corporation?
A Players Club Representative serves as Ambassador for the casino, providing assistance, casino information and excellent customer service to guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supports the company culture of creating a fun and entertaining experience for internal and external guests.
- Responsible for promoting positive customer image.
- Create new accounts to allow patrons to play the electronic games.
- Update account information for all guests to ensure its accurate and mail able.
- Responsible for answering phone calls in a timely and accurate manner.
- Provide information to guests about club program, benefits, promotions and events.
- Provide guest service to patrons by providing assistance on new games rules, operation of machines, giving out PIN numbers and issuing of benefits.
- Use a microphone to make announcements regarding promotions, promotion winners, etc.
- Maintain knowledge of and relay information regarding on-site venues, amenity, events, promotions and attractions; and off-site and local highlights, resources and other "good to know" facts.
QUALIFICATION REQUIREMENTS
- Must be at least 18 years of age.
- Previous guest service experience preferred.
- High School Diploma or G.E.D equivalent required.
Salary : $20
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