Commercial Loan Closing Supervisor

Our mission is to create exceptional experiences for our customers that help them achieve their dreams, and we seek extraordinary individuals with the talent and passion to help us bring those dreams to life.

Are you looking for a fulfilling career with a dynamic company culture, growth opportunities, and the chance to make a real impact? At North American Savings Bank (NASB), we pride ourselves on delivering top-notch customer service and financial solutions to support our customers achieve their dreams, whether it's buying their first home or planning for retirement. We believe exceptional customer service starts with an outstanding work culture that rewards hard work, provides the right tools for success, and values a healthy, happy team. With over 92 years of success and continued growth, NASB is seeking new team members eager to grow with us!

We are currently looking for a Commercial Real Estate Loan Closing Supervisor to join our CRE/Construction Lending team.

Job Summary

The role is accountable for the oversight of the fulfillment function within the commercial real estate portfolio and in leading its staff. The role is responsible for managing the processes, workflow, and tactical day-to-day operations to effectively process, close, and board commercial real estate loans that the bank offers. Additionally, the role will be responsible for closing various commercial real estate loans on a consistent basis.

What You Can Expect To Work On

• Management
• Oversee day-to-day functions of commercial loan closing function.
• Responsible for the managing staff performance, goals and development.
• Responsible for closing processes, procedures and documentation.
• Responsible for working with management to update FIDICIA narratives for controls and work with internal audit to ensure processes and procedures remain effective.
• Manage new loan pipeline, closer assignments and coordinates with lending, underwriting and closing staff to ensure timely closings.
• Acts as a liaison between internal departments and external stakeholders
• Leads or participates in projects to improve loan closing efficiency
• Loan Closing
• Collecting and reviewing necessary borrowers, title, and other closing docs.
• Creating and reviewing loan documents as needed.
• Coordinating with title, attorneys, and borrowers to ensure a smooth closing process.
• Fund and board loans using the Bank’s core system.
• QA
• Assists QA with reviewing loan documentation prior to execution.
• Includes cross-referencing to loan approvals, loan policy etc.
• Conducts regular reviews of processes to ensure consistent applications with respect to set procedures.
• Works with QA to ensure training is appropriate to QA standards and errors are addressed.
  

What You Offer Us

Any combination of education and experience providing the required skill and knowledge is qualifying.

Education/Experience

• Associate’s degree required; Bachelor’s degree preferred, or equivalent work experience.
• 5-10 years of experience in commercial loan closing, processing, and funding, relevant title and/or legal experience is preferred
• Management experience preferred.
  
  

Skills/Knowledge

• Excellent understanding of commercial real estate loans with an emphasis construction and the necessary requirements to close.
• Understanding title work, surveys, loan documentation, etc.
• Understanding regulatory and policy requirements as at pertains to loan closings
• Excellent leadership and team management skills. This includes the ability to inspire others, provide clear direction, and foster a positive and collaborative work environment.
• Excellent knowledge and understanding of bank systems, technology, and processes.
• Excellent customer service skills.
• Excellent written and verbal communication skills: ability to effectively interact with individuals in all areas of the bank.
• Excellent time management and organizational skills – must be detail-oriented and thorough.
• Can easily adapt and/or align with the evolving landscape and business changes.
• Ability to foster a culture of continuous learning and positive professional development to others.
• Ability to take initiative and be proactive within their work.
  

Work Environment

This position is based out of our headquarters office, with flexibility to work one or two days per week from home. Work-from-home days may be adjusted based on business needs and conditions.

What We Offer You

NASB offers competitive compensation and excellent benefits packages, including:

• Comprehensive health insurance options including medical, dental, and vision coverage.
• 401(k) retirement plan with immediate employer match.
• Generous paid vacation, sick and personal days. Plus, enjoy a bonus day off for your birthday!
• Exclusive mortgage and banking benefits.
• Paid holidays, volunteer time off, and free parking at NASB facilities.
• Employee referral bonuses and internal training programs to help reach your career goals.
  
  

If you have any questions, please contact jobs@nasb.com .

Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. The employer has the right to revise this job description at any time. North American Savings Bank (NASB) is an Equal Opportunity/Veterans/Disabled employer.