What are the responsibilities and job description for the Host position at NORTH OAKS GOLF CLUB INC?
Job Details
Description
NOGCs mission is to foster lifelong friendships and a sense of community by serving the needs and desires of our membership through exceptional golf, dining, and social activities in a family-focused atmosphere. Our Club is looking for people who deliver exceptional experiences every day to join our team. Were only as good as our people, so if you have a knack of brightening peoples day, you belong here.
- Responsibilities
- Engage every member who approaches the host stand with a friendly smile and offer to assist
- Make every member feel welcomed and "at home"
- Provide friendly service: greeting, seating, and waiting on all members
- Be knowledgeable of all food offerings including ingredients and methods of preparation; be able to explain all food items listed on the menu
- Assist with daily setup and breakdown of the dining area, and midday re-sets as needed
- Answering phone calls for reservations, takeout food, and events
- Knowledgeable of daily and upcoming events to provide information to members and guests when they enter the club
- Manage daily reservations
- Receive takeout orders over the phone and through our mobile app
- Monitor hospitality areas to ensure they are kept clean, safe and code compliant
- Communicate with the Manager of any issues and assist as needed
- Complete any additional tasks as assigned by Food & Beverage Management Team
- Attend and participate at all scheduled meetings and trainings
- Provide feedback on guest comments or complaints to the management
- Benefits
- Competitive compensation
- Scholarship opportunities
- Flexible schedules
- Growth and development opportunities
- Holiday pay
- Complimentary daily staff meals
- Golf course access on select Mondays
Qualifications
- Qualifications
- Must be 16 years or older
- Consistent weeknight and weekend availability
- Presentable - Able to put your best foot forward and present yourself in a clean and professional way to our members
- Strong Communication Skills - Able to assess needs and desires by communicating with our members and team
- Team Player - Work closely with Food and Beverage department leaders and fellow team members to meet goals
- Fast-Paced - Able to manage multiple tasks at once of differing needs
- Ability to move and lift up to 25 – 50lbs
- Ability to stand and walk for extended periods of time