What are the responsibilities and job description for the Expeditor position at North Side Grille?
EXPEDITER / EXPO
Here are a few of the tasks that an expeditor is responsible for in a restaurant.
- Process orders quickly. An expeditor organizes ticket orders—which is a printed ticket for an order a customer places—and helps the kitchen staff to prioritize outgoing meals. The expeditor ensures that no orders are lost, forgotten, or delayed.
- Maintain quality control. The expeditor is the final line of defense for quality control of the food. As expeditors pick up outgoing dishes from the pass—or the surface where completed dishes are placed in the kitchen—they must ensure that the temperature of the food is perfect and that all food safety regulations have been followed. An expeditor may also plate the food or add final garnishes or condiments.
- Deliver food to tables. Expeditors sometimes assist wait staff in delivering plates to customers. In this role, an expeditor must listen carefully to the customer and relay any complaints or requests to the kitchen staff.
- Facilitate communication between the front of house and the kitchen. The expeditor is responsible for the steady flow of information between different departments in a restaurant—like wait staff, kitchen, and management. The expeditor ensures that the different departments of a restaurant can communicate without leaving their stations.
Qualifications
- Proven experience as an expeditor
- Knowledge of health and safety regulations
- Excellent communication skills and multitasking abilities
- Knowledge of common practices and procedures in a restaurant environment
We are looking forward to hearing from you.
