Compliance Specialist

ABOUT THE NTFB

North Texas Food Bank is a team of donors, volunteers, nonprofit partners and employees whose mission is to close the hunger gap in North Texas by providing access to nutritious food. We are seeking team members who embrace our mission and core values.

NTFB Benefits Offered:

From paid medical insurance to paid time off to our employee assistance program, we work hard to ensure that every employee feels supported and encouraged. Ultimately, it is the balance between work and home life that makes for a happier and healthier team. To show our commitment to our employees, we are proud to offer a comprehensive benefits package as a significant addition to total compensation.

• 100% paid medical, dental, vision, short-term disability and basic life insurance
• Paid time off and 11 paid holidays annually
• Supplemental life insurance
• Long-term disability
• Flexible spending accounts
• Paid parental leave
• Automatic employer 403(b) retirement plan contributions
• Bonus eligibility
• Training and development opportunities
• Employee assistance program
• Wellness and social events
• Tuition reimbursement
• Employee recognition program

*Benefits will vary depending on the employment type and are subject to change at the discretion of NTFB.

ABOUT THE OPPORTUNITY

PRIMARY PURPOSE: The Compliance Specialist is responsible for understanding program guidelines, conducting and monitoring compliance audits for the North Texas Food Bank. This includes following Feeding America, Texas Department of Agriculture, and other collaborative partner guidelines to ensure proper facilitation of the programs.

MINIMUM QUALIFICATIONS:

Education:

• Bachelor’s degree required, or an equivalent combination of education and experience

Special Knowledge/Skills/Abilities:

• Able to work independently in a variety of environments with people of diverse backgrounds
• Comfortable visiting sites covering 13-county service area
• Strong focus on client satisfaction and customer service attitude
• Detail-oriented, compliance-minded and excellent communication skills
• Able to meet deadlines and adhere to strict timeframes
• Comfortable in a fast-paced environment
• Proficient with MS Office Suite and Google Chrome
• Knowledge of auditing theories, principles and practices
• Ability to understand complex guidelines and exercise sound judgement

Experience:

• Two or more years in a related field preferred
• Prior experience in the non-profit sector preferred

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Schedule and conduct annual and/or bi-annual monitoring/compliance site visits for all necessary programs following Feeding America, Texas Department of Agriculture and all other collaborative partner guidelines
• Develop relationships with site/agency coordinators and contacts
• Responsible for site feedback, coaching, as well as training as needed
• Initiate and process corrective actions/issues to resolve any compliance issues
• Update monitoring deadlines in the system and any other pertinent site/agency information
• Store and maintain all monitoring/compliance visit documentation
• Demonstrate knowledge and application of all Feeding America, Texas Department of Agriculture, and other collaborative partner compliance requirements
• Maintain familiarity with all NTFB Programs in order to offer support as needed
• Maintain knowledge of food safety and complete any required trainings
• Perform other tasks and duties as assigned

MENTAL DEMANDS:

• The person in this position needs to adapt well in the face of workplace stressors, such as customer complaints, compliance offenses, meeting deadlines and competing programmatic priorities of reasonable or high significance to the successful function of the unit.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee must occasionally lift and move up to 25 pounds.

ENVIRONMENTAL FACTORS:

• The noise level in the work environment is usually moderate (i.e. business office with open floor plan with computers, phone, and printers, light traffic)
• Reliable transportation and a valid DL and insurance is required for travel to sites within our 13-county service area

The mental and physical demands and work environment described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not necessarily an exhaustive list of all skills, duties, responsibilities, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, NTFB reserves the right to revise the job or to require other or different tasks be performed as assigned.

North Texas Food Bank is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Applicants must be currently authorized to work in the United States for any employer.

Job Type: Full-time

Pay: $1.00 - $2.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
North Texas Food Bank requires all new hires to be fully vaccinated against COVID-19. This policy complies with all applicable laws. If you have any questions regarding this policy, please inquire.

Ability to commute/relocate:

• Plano, TX 75075: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you vaccinated against COVID-19?

Education:

• Bachelor's (Preferred)

Experience:

• quality control or compliance: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location