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Document Control Manager

North Texas Tollway Authority
Plano, TX Full Time
POSTED ON 1/28/2026 CLOSED ON 2/26/2026

What are the responsibilities and job description for the Document Control Manager position at North Texas Tollway Authority?

NORTH TEXAS TOLLWAY AUTHORITY

Summary

The Document Control Manager oversees document control and records retention for projects, including organizing, storing, retrieving, and archiving both electronic and paper files. This role also coordinates administrative services, ensures compliance with policies, supports public information requests, and provides training and process updates. This role reports to the Construction Engineering Manager.

  • Pay Range: $26.81 - $35.28 - $44.10***
  • Retention Bonus: $2000***

**Applicants are required to be eligible to lawfully work in the United States immediately. This position is not available for H1-B visa sponsorship.**

Responsibilities

  • Administers the collection, authorization, publication, storage, retrieval, and retention of documents to ensure control and availability of documentation to personnel. This includes electronic and paper files.
  • Coordinates with appropriate personnel to initiate action on incoming correspondence, reports, and other project documentation.
  • Coordinates administrative services for asset management, central files, and open records requests.
  • Implements and interprets administrative policies and procedures.
  • Plans, coordinates, develops, and implements daily administrative operations for project records retention.
  • Administers document controls strategy, systems, and policies including, but not limited to publishing, version control, and archiving of project-related documents.
  • Maintains the project record files.
  • Prepares records for inactive storage according to the NTTA records retention schedule.
  • Assists in answering questions and provides training for document control, record retention policies, procedures, and project management system use.
  • Assists NTTA departments as necessary for project records retention, in accordance with NTTA records retention policies.
  • Provides support to ensure policies and procedures are regularly reviewed and updated.
  • Implement and coordinate public information access requests generated from legal through completion.
  • Manage the Project Delivery global file structure, both electronic and paper.
  • Assists in supporting and implementing process and procedure updates and communicating those with external and internal staff.
  • Maintain and implement improvements to the document control and record retention program.

Qualifications

Minimum:

  • High school diploma or GED
  • 5 – 7 years of experience in document control
  • Previous experience with implementing, maintaining, and/or managing electronic quality management systems
  • Ability to manage large volumes of documents systematically and efficiently
  • Demonstrated strong analytical thinking skills and attention to detail
  • Strong communication and effective interpersonal skills to collaborate with various departments and stakeholders
  • Ability to clearly communicate, both verbal and written, with all levels of organization
  • Must be able to work/support multiple projects simultaneously and demonstrate organizational, prioritization, and time management proficiencies
  • Proficient technical writing and document management tools (e.g., Microsoft Word, Microsoft Visio, Microsoft Excel, and Adobe) and with quality systems
  • Ability to work independently and collaboratively with cross-functional departments in a fast-paced environment with minimal supervision
  • Proficient in document management systems

Preferred

  • Paralegal certificate or equivalent degree
  • Technical writing
  • Knowledge of docketing or calendar systems
  • Proficiency with public agency Open Records Requests policies
  • Knowledge of public agency document retention policies and timelines
  • Familiarity with construction/engineering/transportation fields

About NTTA: NTTA is a political subdivision of Texas created to acquire, construct, maintain and operate toll roads in North Texas. As a customer-driven organization, NTTA delivers a safe and reliable toll system for millions of customers each year in one of the fastest growing regions in the United States. NTTA is a vibrant organization with a highly qualified, energized and engaged team focused on achieving Excellence and we are looking for talented individuals to join us.

Our mission: We are committed to providing a safe and reliable toll road system, increase value and mobility options for our customers, operate the Authority in a businesslike manner, protect our bondholders, and partner to meet our region's growing need for transportation infrastructure.

How To Apply

Click Apply. Register or log-in to your account. Complete the application in its entirety, including any questions, and click Submit.

If you have questions about the application process, please access our Frequently Asked Questions

At any time during the application process, you can click on the Job Title to which you are applying to return to this page to access the FAQs.

Refer your Family and Friends to apply at https://careers.ntta.org

NTTA is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.

Salary : $27 - $44

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