What are the responsibilities and job description for the Client Service Representative position at Northeast Laboratories Inc.?
Job Description
- Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner.
- Build and maintain strong customer relationships through effective communication.
- Analyze customer needs and recommend appropriate services.
- Collaborate with internal teams to ensure customer satisfaction.
- Draft reports and send correspondence to clients.
Experience
- Prior customer service experience is preferred.
- Familiarity with Microsoft and Google software's.
- Excellent communication skills
Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team!
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $19