What are the responsibilities and job description for the Dental Patient Representative position at Northeast Ohio Neighborhood?
General Duties
Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements.
Education
High School Diploma or GED.
Minimum Qualifications
- Ability to serve as a mature and competent receptionist.
- Ability to display skill and tact in greeting patients.
- Ability to plan and organize.
- 2 years of experience in a fast paced office environment.
Technical Skills
Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).
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