What are the responsibilities and job description for the Student Life Manager - Boston position at Northeastern University?
About the Opportunity ABOUT THE PROGRAM: Northeastern University Accelerate: Pre-College Programs are designed for talented high school students who want to give themselves an edge by participating in an immersive and dynamic academic program during the summer. Accelerate programs are hosted on our Boston campus, where students participate in 2-week programs, experiencing rigorous academics, experiential learning, Boston activities, and social programming. The programs are offered between two separate sessions running July 7 – July 19 and July 21- August 2. Our objective is to engage top-talent high school students and offer a premier academic and student life experience that gives students a taste of life as an undergraduate student at Northeastern. JOB SUMMARY: Given the Accelerate program’s importance for the Enrollment Management department, Accelerate is looking for a Student Life Manager that will lead a team to provide exceptional support for the students for the duration of the programs. The Student Life Manager will supervise and provide leadership to the Student Life Team. They will oversee staff and support the planning and execution of program events. The Student Life Manager will work in collaboration with campus partners to support a positive and safe program experience for Accelerate participants. This role will involve both relationship building with students and families as needed and providing stellar customer service. They will appropriately manage student conduct and escalate issues as appropriate. This is a temporary position from June 17 - August 11: Week of June 17: virtual onboarding and planning begins (work remotely) Weeks of June 24 & July 1: in-person training and program planning July 7-August 2: Weekly schedule will vary and will include regular evening and weekend work as the programs are in session. Week of August 5: virtual program debriefs and wrap-up (work remotely) Weekly schedule will vary and will include regular evening and weekend work. In order to effectively supervise students and attend to their needs, the Student Life Manager will live in an on-campus residence hall (housing is complimentary) from July 7 – August 2. Please note that due to housing move-in and move-out dates, the Student Life Manager will work remotely the week of June 24 and week of August 5. QUALIFICATIONS: Bachelor’s degree preferred. Enrollment in, or graduate of, a graduate program in relevant discipline: Higher education, Student Affairs, Student Counseling, Secondary Education or related field preferred. Minimum 3 years experience in higher education, residence life, summer camps, teaching, counseling, or student affairs. Demonstrated experience in leadership and/or supervising direct reports. Demonstrated experience with crisis management. Experience counseling students and managing mental health crises preferred. Experience managing events or programs preferred. Exceptional organizational skills with attention to detail. Current certification or openness to be trained in First Aid & CPR as well as Mental Health First Aid. Very strong interpersonal skills, and excellent communication skills (verbal and written). Student-centered and have a strong sense of responsibility for student success and wellbeing. This position will require regular evening and weekend work including regularly scheduled overnight secondary on-call shifts while students are on campus. Full availability from June 24 – August 2, 2024 is a must. Position Type Temporary Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity. Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.
