What are the responsibilities and job description for the Lead Health Information Management (HIM) Technician (Santa Rosa) position at Northern California Behavioral Health System?
POSITION TITLE: Lead Health Information Management (HIM) Technician
REPORTS TO (TITLE): Director of Health Information Management
DESCRIPTION OF POSITION:
The Health Information Lead is responsible for organizing and coordinating day-to-day operations of all Health Information (HIM), including staffing and work assignments of health information staff. Updates processes, procedures, and protocols to streamline workflow(s), improve efficiency, and strengthen quality assurance. Ensures compliance with organizational, and departmental policies and protocols, and ensures efficient operation of the department. May serve as the subject matter expert for all HIM operations and administrative functions. Ensures services are provided in a manner consistent with best practices, accreditation standards, and State and Federal regulations.
KEY RESPONSIBILITIES:
- Organizes and coordinates day-to-day operations of all Health Information Management (HIM), including staffing and work assignments of HIM technicians and HIM coder(s).
- Updates protocols to streamline workflow, improve efficiency, and strengthen quality assurance.
- Ensures compliance with organizational, departmental policies and protocols, organizes and coordinates the efficient operation of the department.
- Ensures services are provided in a manner consistent with best practices, accreditation standards and State and Federal regulations.
- Prioritize and delegate assignments and work within standardized policies, procedures, and scientific methods to achieve department objectives and meet deadlines.
- Work autonomously, as well as be part of the team, including accomplishing multiple tasks in an environment with frequent interruptions.
- Identify, evaluate, and resolve complex issues that may arise with little or no precedent while maintaining a calm composure.
- Comfortable with creating training tools and competencies.
- Seasoned with training staff and peers.
- Ensure the privacy of each patient’s protected health information (PHI).
- Build, strengthen and grow collaborative relationships with peers, healthcare providers and community stakeholders to achieve departmental, system, and corporate objectives.
- Able and comfortable to do rounding in patient care areas.
- Other duties as assigned.
