What are the responsibilities and job description for the General Manager position at Northern Hospitality Group?
About US
Our vision is to: Share Alaska with the world. Our mission is to: Transform our community with innovation and creativity through the best locally crafted goods and legendary hospitality in Alaska!
Our Core values: Be Legendary, Be Honorable, Be One Team.
We own and operate several restaurants, hotels, and brewers in Anchorage and
Denali National Park. Link to our website: https://www.northernhospitalitygroup.com/
We are a fast-growing company and are searching for strong leaders that believe in our vision, will accomplish our mission, and live our core values.
General Manager
- Upholding the rules and regulations of the Company
- Protecting the safety and security of all employees, guests, and Company property
- Ensuring that employees are hired, trained, developed, and supported in ensuring their success
- Ensuring that all schedules are posted at least two (2) weeks in advance by noon on Friday
- Ensuring that monthly inventories are submitted to Accounting by the 1st of the month at 5pm
- Diligently performing regular preventative maintenance to Company buildings, equipment, and property
- Keeping all Company facilities clean and sanitary
- Adhering to all local and federal work safety regulations
- Adhering to all local and federal food, beverage, alcohol, and tobacco service regulations
- Complying with the requests of any local or federal law enforcement official
- Communicating and reporting to Company managers and owners on a daily basis
- Fostering a positive and supportive work environment by maintaining a positive attitude and encouraging open lines of communication between employees, departments, and businesses.
- Ensuring that payroll is submitted completely by Monday at noon every two (2) weeks dependent on the pay schedule
- Ensuring that time clock edits are completed daily to guarantee accurate financial reporting
- Maintaining the established quality standards for service, food beverage production by following written recipes and standards of service
- Documenting all violations of Company policy following established documentation protocols
- Preventing loss of product and operating supplies through theft, breakage, and waste
- Submitting orders in a timely manner, using established, accurate and up-to-date order guides
- Verifying that the pricing and indicated quantities of any delivery is complete and accurate based on invoices and order guides
- Ensuring the satisfaction of our guests and performing expedient and effective service recovery when necessary.
- Being proactive in preventing service interruptions or substandard product quality. (Handling complaints)
?AAP/EEO Statement
Northern Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization. Northern Hospitality Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.