Health Information Management Technician

Job Overview

This position is responsible for compiling, processing, and maintaining medical records within NorthKey Community Care’s Electronic Health Record (EHR) system and paper records system in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements. This position is responsible for performing functions that support health information management and document imaging in a hybrid health record environment. The individual must demonstrate support of NorthKey Community Care’s mission and values by contributing to team efforts and showing respect and compassion for clients and their families, fellow employees, and all others with whom there is contact

Responsibilities

Respond to requests for copies of health records; ensure appropriate paperwork (HIPAA and 42 CFR Part 2 compliant release of information, consents, subpoena, etc.) is on file, and log details of request for health information. Practice minimum necessary doctrine; ensure that copies include only information that is requested and available to be released. Obtain authorization from appropriate parties.

· Process, store and retrieve electronic health information. Maintain and utilize a variety of health record indexes, storage and retrieval systems, both paper and electronic.

· Adhere to HIPAA and 42 CFR Part 2 policies and procedures and maintain strict confidentiality in matters pertaining to client information.

· Ensure that client records are complete and accurate, and consistently work to reduce the number of data collection errors in the electronic health record.

· Scan client documentation into the electronic health record as needed.

· Prepare electronic data to submit for state reporting.

· Process disability requests.

· Pull paper charts as needed for record requests.

· Process chart audits.

· Mail certifications and/or deliver to courthouse or attorney’s offices as needed.

· Train staff on the following procedures:

o Release of Information

o Record Request Procedures

o Client Portal

o Attachment Requests

· Answer phone calls in response to request inquiries, status of release, etc.

· Maintain knowledge and understanding of HIPAA, 42 CFR Part 2 regulations and NorthKey’s Privacy Policies.

· Perform all other duties assigned.

Experience

- Previous experience in a medical office or healthcare setting is preferred.
- Proficiency with medical office systems and electronic health records (EHRs).
- Strong knowledge of medical terminology and coding systems.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent organizational and communication skills.

Qualifications:

· High school diploma required.

· Associate’s degree in Health Information Management (or related field of study) is preferred.

· A minimum of one year experience with medical records/health information is required.

· Experience with electronic health records is required.

· Working towards RHIT certification is preferred.

NORTHKEY COMMUNITY CARE - COMPANY OVERVIEW

Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region. Come join the NorthKey team to help Transform Lives and Communities Through Excellence in Mental Health, Substance Use, and Developmental Disabilities services!

Job Types: Full-time, Part-time

Pay: $14.40 - $15.05 per hour

Education:

• High school or equivalent (Required)

Experience:

• Medical records: 1 year (Required)

Ability to Commute:

• Covington, KY 41011 (Required)

Ability to Relocate:

• Covington, KY 41011: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $15