Financial Services Representative

Job Description

Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains collection log.

Job Responsibility

Interviews patients to obtain necessary financial and insurance information.
Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation.
Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator.
Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital.
Establishes patients’ pro-rated financial obligations and sets-up payment arrangements/contracts.
Follows up on scheduled payments via mail and telephone.
Maintains daily work log of payments collected.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Radiology, A/R, Billing and EPIC experience preferred

Preferred

•    Clearing TES edits to ensure clean claims release for billing in Athena IDX
•    Responding to Athena IDX AR Worklist inquiries from other departments to resolve denials
•    Posting charges for missing charges, IR, manual postings and stand alone visits in Soarian
•    Responding to Patient's complaints and researching their concerns
•    Reviewing documentation and medical records in RIS Syngo & Carestream PACS
•    Ability to contact Payers and navigate payer portals
•    Utilizing and populating Excel spreadsheets
•    Working on projects and assignments from management
•    Teamwork, multi-tasking, prioritizing and ability to work independently a must
•    Radiology, A/R, Billing and EPIC experience preferred
 

Job Qualification

High School Diploma or equivalent required.
1-3 years of relevant experience, required.
Healthcare experience highly preferred
Experience working with insurance companies preferred.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Same Posting Description for Internal and External Candidates