What are the responsibilities and job description for the Telephone Receptionist position at Northwest Eye Surgeons?
An Ophthalmology practice located in Upper Arlington is looking for a full-time telephone receptionist.
Essential Functions and Responsibilities:
· Answer all incoming calls in a warm, caring, and professional manner.
· Distribute calls to the appropriate staff member.
· Take and deliver accurate and complete messages.
· Check voicemail messages promptly and take appropriate action.
· Pull and write up charts for patient visits.
· File documents in the patient chart as necessary
· Refile charts as needed daily.
· Responsible for medical records requests
· Cross trained to help maintain full coverage of the front desk functions at all times..
Qualifications:
High School graduate or equivalent. Previous office experience with multi-line telephone systems and computers. Previous medical office experience preferred. Excellent telephone skills,excellent grammar, self-starter, professional attitude and appearance. High energy level and ability to handle patient charts. Handwriting must be clearly legible.
Job Type: Full-time
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Computer Skills: 1 year (Preferred)
- Call Center: 1 year (Preferred)
Work Location: In person
Salary : $16
