What are the responsibilities and job description for the Telecom Technician position at Northwestern Energy?
Telecom Technician
Work Location: Butte, MT
Pay range: Union Rate $33.59 to $55.82 per hour
Employment Status: Regular Full time
External candidates apply at northwesternenergy.com
Internal candidates apply through iConnect.
About this position:
The Technician Telecom is responsible for the installation, maintenance, and monitoring of telecommunications networks. This role ensures the seamless operation of network services, resolving technical issues, and optimizing network performance to meet business and customer needs. Systems include but are not limited to DWDM, microwave, fiber optic, 2-way radio, narrowband RF, and Ethernet networks and circuits. This position will be located in our Butte, MT Network Operations Center and provide support for all network system operations.
We offer great benefits:
NorthWestern Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota and Nebraska. We employ over 1,500 amazing people and serve 775,300 customers who are our neighbors in our communities. We are a top employer and offer competitive benefits, including:
- 401K with company match up to 4% and non-elective contribution up to 7%
- Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)
- Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial heath)
- Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)
- Tuition reimbursement
- Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)
- Paid company endorsed volunteer opportunities
- Paid parental leave
- Paid bereavement leave
- Paid training opportunities
- Paid time off starting on your first day, plus 11 paid holidays
Benefits may vary by position or as negotiated as part of a collective bargaining agreement.
About this job:
- Monitor network performance and connectivity
- Perform regular maintenance checks to ensure network health
- Identify and troubleshoot network issues to minimize downtime
- Assist in the installation, configuration, and support for network equipment, including RF systems, multiplexors, routers, switches, and other telecommunication hardware
- Assist in the deployment of new network infrastructure and upgrades
- Provide knowledge and technical support to other team members and field operations
- Respond to network related incident and service requests promptly, emergency response outside normal work hours may be required
- Document all technical issues and solutions in a timely manner, including filing any external regulatory filings that may be required
- Analyze network traffic and performance in an effort to provide optimized, redundant, and reliable services
- Maintain detailed records of network configurations, changes, and incidents
- Ensure compliance with industry standards and regulations
- Work collaboratively with other departments that rely upon telecommunication services
- Work overtime including evening and weekend shifts in response to acute service needs
- Lift and manipulate needed equipment weighing up to 50 pounds
- Occasionally drive to installation locations
- All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
- Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives
Am I right for this job? Here's the success profile:
- Associates or technical college degree in an electronics-related field or related military or industrial experience or two years of related experience in the telecommunication technician field.
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in networking and telecommunication technologies
- Excellent communication and interpersonal skills
- Valid driver's license and satisfactory driving record. Commercial Driver's license preferred or the ability to obtain.
- First Aid/CPR Certification
- Knowledge of applicable codes and safety
- Commitment to safe working practices and knowledge of safety policies/procedures
- Demonstrate and maintain a good safety record
Requisition #4546
Posting Dates: August 28, 2024 through September 11, 2024
Department/Division: Business Technology
Employment Physical: Required
Drug Test: Required
Background Check: Required
Relocation Benefit: Negotiable
Telecommuting: None
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran status, genetic information or any other protected class in accordance with applicable federal or state laws and statutes. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at 1-800-245-6977 or at job.inquiries@northwestern.com.
Salary : $34 - $56