Receptionist

Our Receptionist is often the first point of contact and creates a critical first impression for our clients, prospects,
candidates, and employees. The Receptionist will assist individuals in the reception area and will provide administrative
support to departments as needed.

Responsibilities
Reception Duties
• Maintain the reception area, conference rooms and café.
• Utilize outlook calendar to manage visitor information within firm security system & manage conference room
scheduling.
• Greet visitors and direct them appropriately.
• Answer and screen calls. Maintain telephone system and agency directory.
• Process incoming mail, outgoing mail, packages and NMIS checks.
• Assist with scheduling and monitoring vendors.
• Assist with clerical duties, faxing, scanning, and printing. Maintain copy code information and administer accounts
for the agency’s MFPs.
• Maintain inventory and order office supplies, snacks and refreshments as needed.
• Other departmental duties as assigned.

Contract, License & Registration (CLR) Duties
• Utilize the CLR Work Manager to track and follow up on requirements and appropriate electronic paperwork for
contracting, licensing, and personnel registration, including new personnel, changes to existing personnel, or
termination of personnel.
• Provides information on the technical requirements of the contracting, licensing, and registration process to
appropriate personnel.
• Act as liaison between the Network Office and Home Office throughout the contracting, licensing, and registration
processes.
• Act as liaison between the Network Office and background investigation company for following up on inspection
reports. Flag findings to the Supervision team to determine the appropriate action.
• Act as liaison between the Network Office and the Insurance Departments for the Resident license process.
• As appropriate, facilitate and track requirements of non-resident licensing requirements.
• Track Associated Persons (NRF) in the appropriate system to identify new personnel, changes.

Qualifications
• Professional office skills.
• Customer service experience.
• Excellent interpersonal skills.
• Excellent written and oral communication skills.
• Basic computer and keyboarding skills.
• Familiarity with Microsoft Office suite of programs (Outlook, Word, PowerPoint, Excel).
• Filing skills.
• Ability to handle detailed work with high degree of accuracy.
• Experience in problem-solving.
• High level of organizational skills.
• Ability to take independent action to make sound decisions.
• Ability to multi-task.
• Ability to be flexible and open-minded.
• Ability to work effectively with people at all levels.