What are the responsibilities and job description for the Front Office Manager position at Northwoods Physio?
Front Office Manager – Physical Therapy Clinic
Location: St Germain, WI
Job Type: Full-Time
Pay: $18-24/hour (based on experience) benefits
About Us
Northwoods Physio is hiring a full time Front Office Manager/ Coordinator for our outpatient Physical Therapy clinic in St. Germain, Wisconsin. We’re looking for a dependable, organized, and people-focused Front Office Manager to lead our front desk operations and be the backbone of our clinic’s daily flow.
Position Summary
The Front Office Manager oversees all front desk operations, ensures an excellent patient experience, and serves as a key liaison between patients, clinicians, and billing. This role requires strong leadership, attention to detail, and the ability to keep a busy clinic running smoothly.
Key Responsibilities
- Manage day-to-day front office operations and workflows
- Greet patients and ensure a welcoming, professional environment
- Handle scheduling, patient intake, and insurance verification
- Oversee authorizations, referrals, and coordination with insurance providers
- Ensure accurate patient records and compliance with HIPAA
- Address patient questions, concerns, and service issues professionally
- Collaborate with clinicians and billing to optimize clinic efficiency
- Monitor front office performance and implement process improvements
Qualifications
- Experience in a medical or business office setting is preferred but not required
- Professional, calm, and patient-focused demeanor
- Strong communication, organization, and multitasking skills
- Proficiency with Microsoft office products
Benefits
- Competitive pay based on experience
- 401k retirement plan with employer match
- Life insurance
- Paid time off and holidays
- Opportunity to play a pivotal part in a growing clinic
- Supportive team-oriented work environment
Why Work at Northwoods Physio
- Small, friendly rural clinic environment
- Stable weekday schedule (no nights or weekends)
- Competitive pay for the St. Germain / Northwoods area
- Opportunity to grow into a long-term leadership role
- Meaningful work serving a local Wisconsin community
How to Apply
- Apply through really with your resume. Qualified candidates will be contacted for an interview.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Life insurance
- Paid time off
Work Location: In person
Salary : $18 - $24