Demo

IT Process Analyst

Novel Technology Services
Salt Lake, UT Temporary
POSTED ON 2/9/2025 CLOSED ON 5/3/2025

What are the responsibilities and job description for the IT Process Analyst position at Novel Technology Services?

Job Description

Job Description

IT Process Analyst :

We are currently working with a client that is looking for an IT Process Analyst for a 10 month contract. This position is a remote position, but must be located in CT, MT, or PT time zones. Must be a US Citizen or Green Card holder.

Objective : To develop detailed process documentation and SOPs for various IT processes, ensuring alignment with ISO9001 certification requirements and providing comprehensive training and support to IT staff.

What you will do :

  • Process Documentation and Standard Operating Procedures (SOPs) Development
  • Providing a summary of the process, including objectives and key steps.
  • Detailed Steps : Describing each step in the process with specific actions, responsible parties, and timelines.
  • Flowcharts : Visual representations of the process flow using Visio diagrams.
  • Supporting Documentation : Including templates, forms, and checklists required for each process

What you bring :

  • General ISO-9001 knowledge
  • Strong written and documentation experience
  • Strong knowledge of SOPs
  • Knowledge of ITSM / ITL
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