What are the responsibilities and job description for the Medical Office Lead Representative position at Novus Group?
Job Description
Job Description
Novus Group is your advocate to DIRECT HIRE positions with a multibillion-dollar organization.
Employees of this organization can enjoy the following benefits and much more!
Caregiving support for childcare / elderly family members
Paid time off up to 5 weeks
Student Loan Refinancing / forgiveness
Medical, Dental, Vision and other coverages
Up to 8% retirement savings match
Up to $6,000 per year in Tuition Assistance to you and your immediate family
Adoption Assistance, Pet Insurance and Retail Perks & Discounts
Ongoing learning
Accelerated Career Path
Flexible work arrangements
7 holidays per year
PTO buy back and selling excess, when eligible
Medical Office Lead Assistant – Williamsport, PA 17701
Direct Hire
Full- time hire as an employee of the Company
Access to full benefits
Monday – Friday – 8 : 00 a.m. – 4 : 30 p.m.
42,000 up to $ 46,000 per year as new employee (performance raises available, after hire)
Must have at minimum all of the following – candidates without this experience will be declined :
MINIMUM REQUIREMENTS :
Minimum High School diploma or equivalent, college degree preferred
Preferred Bachelor Degree or Associate Degree in healthcare or related
Minimum 1 year of healthcare administrative experience required
Healthcare software (MediPac or Epic) experience
Prior leadership experience (minimum 1 year) managing medical or healthcare employees
Experience working with word processing, electronic mail / calendar, spreadsheet, presentation, and database software.
Intermediate proficiency with Microsoft Office Suite products (Outlook, Excel, Word, PowerPoint)
Knowledge of business processes and procedures
Ability to use basic reasoning skills
Proficiency and experience with calendar management in an administrative support capacity
Prior experience with scheduling, coordinating appointments
Excellent typing skills, general navigation computer skills, and MS Office Suite
Medical Office Lead Assistant manages the front office staff in collaboration with the Practice Manager. Coordinates front office scheduling and staff assignments. Serves as resource to address patient, family, staff, or Physician needs or concerns.
Responsibilities :
Obtain accurate demographic, next of kin, insurance information including referrals / authorizations.
Ensure patient scheduling is accurate.
Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
Manage front office staff in practice. Work closely with manager to ensure specific needs are met. Coordinate scheduling and staff assignments.
Work denial work queues in conjunction with the CBO.
Ensure accuracy for all daily charge input, both inpatients and outpatients of CPT and diagnosis codes.
Oversee orientation / training including cross training to ensure staff availability / coverage requirements caused by vacations, sickness, or peak loads.
Compile departmental data on patient caseload and physician intervals to ensure appropriate staffing levels.
Ensure a positive customer service atmosphere and interactions in office areas through ongoing training / development / monitoring of staff. Seek physician / staff feedback to ensure interactions are appropriate. Investigate / resolve customer complaints.
Collaborate with manager in selecting, monitoring and evaluating front office staff.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Medical Office Lead Representative?
Sign up to receive alerts about other jobs on the Medical Office Lead Representative career path by checking the boxes next to the positions that interest you.
