What are the responsibilities and job description for the Sales Confirmations Representative position at NRG Energy?
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The Role
We are looking for a full-time Sales Confirmation Representative to make outbound confirmation calls to customers scheduled to be installed the next day. This role is essential to our department's success in delivering world-class customer service!
Compensation: $17Hourly commission
Who We Are Looking For
Here are some highlighted perks you should ask us about:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
Safety
Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
The Role
We are looking for a full-time Sales Confirmation Representative to make outbound confirmation calls to customers scheduled to be installed the next day. This role is essential to our department's success in delivering world-class customer service!
Compensation: $17Hourly commission
Who We Are Looking For
- Competitive personality & Growth mindset
- Someone that adds to our fun and positive culture
- Persistent with strong communication skills
- Ability to build and maintain strong client relationships with our potential customers
- Able to maintain an engaging energy and enthusiasm with our potential customers
- Sales or retention experience preferred
- Full-time employment
- Bilingual in Spanish and English - is preferred
- Outbound confirmation calls to potential Vivint customers scheduled for Installation
- Increase the company's fulfillment by confirming customers' installation date
- Troubleshoot account and address customer concerns
- Must be able to work out of our Provo Headquarters
Here are some highlighted perks you should ask us about:
- Daily lunch and drinks on site
- Paid holidays and flexible paid time away
- Employee/Friends/Family Discounts
- Onsite health clinic, gym, gaming tables
- Medical/dental/vision/life coverage & 24/7 Medical Hotline
- 401(k) Employer Match
- Employee Resource Groups
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
Safety
Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
