What are the responsibilities and job description for the Patient Appointment Scheduler position at NTO Physician Partners PLLC?
Description
We are seeking a highly organized and detail-oriented individual to join our team as a Patient Appointment Scheduler. As a Patient Appointment Scheduler, you will be responsible for scheduling appointments for patients and ensuring that their needs are met in a timely and efficient manner.
Responsibilities:
- Schedule appointments for patients in person, over the phone, or through email
- Verify patient information and insurance coverage
- Communicate with patients to confirm appointments and provide necessary information
- Maintain accurate and up-to-date patient records
- Collaborate with healthcare providers to ensure that patient needs are met
- Follow up with patients to reschedule missed appointments
- Provide excellent customer service to patients and their families
Requirements
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to multitask and work in a fast-paced environment
- Proficiency in computer systems and software
- Knowledge of medical terminology and insurance coverage is a plus.