Infrastructure Engineer

Want to be a part of our team? POSITION SUMMARY: BASIC FUNCTION This position acts as one of the primary liaisons providing services to Global Data Centers Americas (GDCA) and its customers through independent problem solving, installation, maintenance, removal, modification, fault isolation, and reconstitution of fixed cable and wireless distribution systems, local area network (LAN) cabling and infrastructure, and wide area network (WAN) cabling and infrastructure, to include: copper core, coaxial, fiber optic, and antenna cabling systems. In addition, this role monitors and analyzes the performance of fixed, underground, buried, aerial cable and antenna networks. Also, drafts and produces documentation, change plans, and technical schematics and prepares basic architectural diagrams. Recommends and implements dedicated LAN and WAN media distribution systems and interior wiring according to local code and specifications. Coordinates with GDCA staff across departments for expansion and capacity management of existing facilities. Acts as team lead within this skill practice area. Working at NTT ESSENTIAL DUTIES & RESPONSIBILITIES Ensures the cleanliness of IT Infrastructure spaces. May supervise or perform the installation, maintenance, reconstitution, removal, and modification of cabling and supporting infrastructure. Uses drawings, task lists, instructions, and technical data to work. Terminates copper core and fiber optic cables on main distribution frames and interface equipment. Uses test equipment in and around IT Equipment, confined spaces, and enclosures. Updates and maintains internal systems, communications and computer systems installation records, maintenance and inspection records and provides written as-built documentation as required. Installs distribution equipment. Operates and performs maintenance on tools, test equipment, auxiliary equipment. Coordinates, recommends, and provides for supplies and spares. Performs operational checks and preventive maintenance inspections. Coordinates the access for - and use of - tools, test equipment, auxiliary equipment, and vehicles such as backhoes, trenchers, cable trailers, cable reel trucks, and construction vehicles through in-house and contracted parties. Develops and improves work methods and procedures related to installation and maintenance of all cable and antenna systems. Develops and improves documentation, policies, procedures, and methods. Trains and mentors’ trainees, L1, L2, and other L3 Infrastructure Engineers. Recommends specifications for products and services utilized within the job. KNOWLEDGE, SKILLS & ABILITIES Able to be highly confidential. Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, Power Point and Outlook. Proficient in the use of Visio. Able to use AutoCAD or Revit. Able to work in a team environment. Manages stress and/or fast pace effectively. Excellent communication and critical thinking skills. Thorough knowledge and understanding of both copper and fiber optic telecommunications technologies. Understanding of bonding and grounding principles. Advanced knowledge of structured cabling systems. Understanding of troubleshooting and problem isolation methods. Advanced knowledge of cable types and performance. Advanced knowledge of cable types and uses. Proper ladder and height enablement device use, electrical safety, and work environment safety. Safety precautions related to oxygen deficiency and oxygen enrichment (confined space). Planning and task management concepts. Ability to establish, organize and run meetings and working groups. Ability to take comprehensive notes, communicate tasks, and task status to teams and management both written and verbally. #GlobalDataCentersCareers What will make you a good fit for the role? EDUCATION & EXPERIENCE BICSI Technician designation High school diploma or GED. Minimum of 5 years in the capacity as an Infrastructure Engineer or related field (structured cabling). PHYSICAL REQUIREMENTS Primarily walking, sitting, standing, bending, and climbing of ladders. Ability to lift and carry 50 lbs. Ability to distinguish colors on wiring and cables to ensure safety and technical standards are followed. Able to climb ladders and work on raised platforms. Ability to work in confined spaces. Able to hear and speak into a telephone. Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, other technical instruments, and for performing cable terminations and testing. WORK CONDITIONS Standard office; Data Center environment with varying temperatures and loud noises; extensive daily usage of workstation or computer. Must be available for 24x7 support of customers and NTT. Must be reachable via telephone, text, and email on a 24x7 basis. SPECIAL REQUIREMENTS 25%-50% travel or as required for training, conferences, vendor and manufacturer visitations, quality control, design and build collaboration, and work-assistance at other NTT locations. On-Site work as required; limited telecommuting permitted. Must possess a current, valid state-issued driver’s license. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 73,000 - $ 104,000. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Equal Opportunity Employer NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!