What are the responsibilities and job description for the Customer Service Representative position at Nuvision?
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
Job Title: Customer Service Representative
Company: Phoenix NSG Solutions
Location: In-Person | Day Shift
About Us:
At Phoenix NSG Solutions, we’re a team of passionate professionals redefining what it means to deliver exceptional customer experiences. Our team thrives on collaboration, creativity, and a shared commitment to excellence. With diverse backgrounds and unique skill sets, we work together to create solutions that boost both client and customer satisfaction.
As a Customer Service Representative, you’ll play a key role as the front line of communication with our customers, building meaningful relationships and providing valuable insights into their wants and needs. This is more than just a job—it’s an opportunity to grow, collaborate, and make a difference in a fast-paced, supportive environment.
What You’ll Do:
• Build long-lasting relationships with customers through open and direct communication.
• Resolve customer account issues, service conflicts, and other customer service concerns with professionalism.
• Learn and assist customers through the entire sales cycle, from start to finish, ensuring a seamless enrollment process.
• Collect and securely manage customer information, including contact details, payment preferences, and other relevant data.
• Track and report client interactions, customer questions, and completed sales for ongoing improvement.
What We’re Looking For:
• Experience in a customer-facing role (e.g., restaurant, hospitality, or customer service) is a bonus—but not required!
• Excellent communication skills with an ability to build genuine connections with a wide variety of people.
• Strong problem-solving and analytical skills to address customer needs effectively.
• Outstanding time management and organizational skills to handle multiple accounts with ease.
• A positive, team-oriented attitude and a desire to be part of an inclusive, growing organization that prioritizes employee wellbeing.
Position Details:
• Shift: Day Shift
• Work Location: In-Person
If you’re ready to join a company that values your skills, supports your growth, and celebrates your success, we’d love to hear from you! Apply today to start your journey with Phoenix NSG Solutions.
Salary : $800 - $1,200
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