What are the responsibilities and job description for the Part Time Customer Service Representative position at NVA?
Description & Requirements
Exciting opportunity: We've relocated! Brand new, state of the art facility located at 7930 W 41st Street. Join our growing team and become a part of something great!
Do you possess a passion for veterinary healthcare?! Do you identify as fun-loving, innovative and motivated?! If so, I’ve got something great to tell you! All City Pet Care West is a progressive, high quality, family-oriented veterinary clinic located in west Sioux Falls, South Dakota. We are interested in hiring a part-time Customer Service Representative.
This is a fantastic opportunity to let your skill-set SHINE, develop your leadership techniques and become a voice in business development! Scheduling will include occasional weekends. Starting salary will commensurate skill and ability. A passion for pets and their people is a MUST! Applicant must possess the ability to multi-task, strong communication skills and a consistent drive for progression.
For more information on our facility, please see our website at https://www.allcitypetcarewest.com
Basic job responsibilities include: Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.