What are the responsibilities and job description for the Surgery Scheduler position at NVISION Eye Centers?
Overview
NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over eighty centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice®.
This position is primarily responsible for coordinating all medical surgical procedures. This position will also be responsible for acting as the main point of contact with our Ambulatory Surgery Center by performing the following duties.
Responsibilities
Core duties and responsibilities include the following. Other duties may be assigned.
- Assists the patients through the process from initial consultation to the completion of the surgery.
- Schedules patients for medical procedures/surgeries.
- Provides patients with pre-op counseling.
- Audits all surgery charts to ensure accuracy of lens, eye, procedure, special instructions.
- Acts as the main point of contact with our Ambulatory Surgery Center and send chart information in a timely manner.
- Calls surgery center to inform of add on patients and cancellations.
- Verifies all insurances and obtain authorization prior to surgery date.
- Follow up as needed to ensure medical clearances are obtained by patient prior to surgery.
- Communicates consistently with OD’s who co-manage patients.
- Ensures all patient questions are answered and phone calls are returned.
- Reviews drop regimen, consents, and surgery instructions according to NVISION protocols and forms.
- Provides a warm and engaging atmosphere to instill confidence in our patients and create an exceptional experience.
- Functions as a team with the rest of the office and assist with LASIK scheduling, front desk, and other admin. functions
Qualifications
- 2 years experience as a scheduler in a medical setting (Ophthalmology preferred)
- High school diploma or equivalent
Min
Max