Demo

Senior Manager, Community and Workforce Initiatives

NYC Department of Social Services
Manhattan, NY Full Time
POSTED ON 8/5/2025 CLOSED ON 9/4/2025

What are the responsibilities and job description for the Senior Manager, Community and Workforce Initiatives position at NYC Department of Social Services?

The Agency You’ll Join

The New York City Mayor’s Office is responsible for overseeing city services throughout the five

boroughs, coordinating public agencies and departments, and managing public property. New York

City Mayor Eric Adams is head of the executive branch of New York City's government. Previously,

Mayor Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn

borough president. The Adams’ administration is leading the fight to serve the people of the greatest

city in the world, ensuring delivery of efficient and effective services, working to make New York City’s

economy stronger, reducing inequality, improving public safety, and making the city more affordable

that meets the needs of all New Yorkers. We value leadership, transparency, fairness, and efficiency as

we actively seek diverse talents from various sectors to join our team.

The Team You’ll Work With

The Mayor’s Office of Community Mental Health (OCMH) coordinates and develops citywide policies and

strategies to fill critical gaps in mental healthcare so every New Yorker, in every neighborhood, has the

support they need.

OCMH was codified into the City Charter by Executive Order 68 and Local Law 155 by the City Council in

December of 2021, becoming the first mayoral office dedicated to addressing the mental health of New

Yorkers.

OCMH coordinates the development of citywide policies and strategies to fill critical gaps and reduce

barriers to mental healthcare with a focus on underserved communities. OCMH’s priorities are rooted

in equity, racial justice, and cultural responsiveness. It adopts a strength-based and community-centered

approach that recognizes diverse perspectives, lived experiences, resilience, and the unique needs of

New Yorkers.

OCMH’s priorities are:

  • Improving Access to Mental Health Care and Equitable Distribution of Resources.
  • Partnering with Communities to Elevate Mental Health Promotion and Community Resilience.
  • Building and Supporting the Behavioral Health Workforce in NYC.
  • Developing a Coordinated Mental Health Crisis Response System.

The Problems You’ll Solve

The Community and Workforce Initiatives portfolio. includes convening and coordinating among agency

partners and community leaders; providing technical assistance to address gaps and needs of the mental

health workforce; and project managing large-scale, ongoing initiatives with multiple partners to

strengthen the NYC mental health workforce and improve access to mental health care for diverse

communities. Reporting to OCMH’s Director of community and Workforce Initiatives, the Senior

Manager of Community and Workforce Initiatives will play a key role in the full range of this team’s

work.

Project Management

  • With supervision from the Director, Community, and Workforce Initiatives, manage current

and future projects within the Community and Workforce Initiatives portfolio by tracking the

responsibilities of all partners involved, drafting project plans, managing timelines, drafting

agendas, taking and compiling meeting notes, identifying and facilitating the resolution of key

issues to ensure a project’s success, determining meaningful measures for a project’s

effectiveness, and then collecting, storing, and analyzing data on those measures, as

appropriate.

  • Support development, implementation, and oversight of cross-agency collaborations and

citywide initiatives focused on strengthening the behavioral health workforce, building

community-based mental health capacity, and interagency coordination.

  • Draft materials such as presentations, reports, and one-pagers for projects in the Community

and Workforce Initiatives portfolio.

  • The Senior Manager will initially support the following active projects and areas of priority:
  • Community Resilience:
  • Build community capacity to address youth mental health
  • Plan place-based initiatives to strengthen social determinants of health and expand the

footprint of community care

  • Workforce Development:
  • Expand apprenticeships in behavioral health
  • Develop cross-sector partnerships for career exposure, entry, and advancement within

behavioral health

  • The Senior Manager will also lead special projects as needed and support other current and

future projects as assigned by the Director of Community and Workforce Initiatives.

Policy Analysis & Writing

  • Research and analyze policy issues related to enhancing the behavioral health workforce and

building community capacity.

  • Draft policy briefs, white papers, reports, and recommendations related to enhancing the

behavioral health workforce and building community-based behavioral health capacity.

About You

  • You have experience in policy development, project management, or program implementation

in a relevant field.

  • You have an excellent ability to build and manage relationships with diverse constituencies.
  • You have excellent organizational and analytical skills, and comfort with project management

and data-driven analysis.

  • You have strong operational thinking and skills – demonstrated ability to keep multiple “trains”

running on time simultaneously while maintaining attention to detail and quality execution.

  • You have demonstrated commitment to diversity, equity, inclusion and social justice.
  • You have excellent written and verbal communication skills.
  • You are proficient in Microsoft Word, Excel, and PowerPoint.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

  • A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
  • High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
  • Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

  • Bachelor’s degree and 4 years of relevant professional experience required or an equivalent combination of education and experience.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

City Residency is required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Program Manager, Quality Initiatives
Wellbe Senior Medical -
Chicago, IL
Community Manager
Workforce Solutions for Tarrant County -
North Richland Hills, TX

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Senior Manager, Community and Workforce Initiatives?

Sign up to receive alerts about other jobs on the Senior Manager, Community and Workforce Initiatives career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$85,436 - $117,270
Income Estimation: 
$108,210 - $148,204
Income Estimation: 
$116,911 - $169,028
Income Estimation: 
$174,110 - $240,842
Income Estimation: 
$174,110 - $240,842
Income Estimation: 
$201,277 - $298,083
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at NYC Department of Social Services

NYC Department of Social Services
Hired Organization Address All, MO Full Time
The Bureau of Child Care ensures that child care services in New York City operate in compliance with the New York City ...
NYC Department of Social Services
Hired Organization Address All, MO Full Time
The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yor...
NYC Department of Social Services
Hired Organization Address All, MO Full Time
IMPORTANT NOTE: Candidates selected to fill an Assistant Chemical Engineer position from this posting will be appointed ...
NYC Department of Social Services
Hired Organization Address All, MO Full Time
The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yor...

Not the job you're looking for? Here are some other Senior Manager, Community and Workforce Initiatives jobs in the Manhattan, NY area that may be a better fit.

Senior Workforce Manager, AGI Data Services

myGwork - LGBTQ Business Community, Bellevue, WA

AI Assistant is available now!

Feel free to start your new journey!