What are the responsibilities and job description for the Ticket Sales and Service Intern position at NYCFC?
JOB TITLE: Ticket Sales and Service Intern
DEPARTMENT: Ticketing
LOCATION: New York, NY
COMPENSATION: $15/ hour, 30 hours per week
This is a season long internships and is expected to start in February and conclude at the end of the MLS season.
POSITION OVERVIEW:
This is a season long internships and is expected to start in February and conclude at the end of the MLS season.
POSITION OVERVIEW:
The Ticket Sales and Service Intern will be integrated into the day to day operations of the Ticketing Department to support all facets of new business development and fan retention. This position will receive the opportunity to learn directly from leaders in NYCFC’s Ticketing Department and develop skills related to ticket sales and customer service.
WHAT YOU’LL DO:
WHAT YOU’LL DO:
- Assist lead generation efforts across new season ticket sales and group ticket sales.
- Drive revenue through outbound calls to new season ticket and group ticket prospects.
- Prospect through ZoomInfo, LinkedIn, etc. to create lead lists and campaigns
- Research and present new opportunities that will drive new business revenue for our city memberships and group ticket sales.
- Assist the ticket sales team on all NYCFC home matchdays with group events and the execution of fan experiences.
- Assist in developing presentations for both internal and external meetings.
- Assist the Ticketing Department Leadership Team on special projects and initiatives
- Assist in the execution of the Youth Soccer Partnership Program
- Learn the NYCFC sales process from leaders on the ticket sales team.
- Sell tickets to; and be available to work NYCFC II matches at St. John’s University.
WHAT YOU’LL BRING:
- Competitive, dedicated and hard-working attitude
- Excellent verbal and written communication skills
- Motivated self-starter with sales drive
- Excellent time management and organizational skills
- Knowledge of Microsoft Office programs including Word, Excel and PowerPoint
- Knowledge of Salesforce CRM preferred, but not required
- Knowledge of Ticketmaster Archtics preferred, but not required
ADDITIONAL REQUIRMENTS:
- Applicant must be able to comply with applicable child safety policies provided to applicants by NYCFC
- Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
WHAT WE OFFER:
- Four complimentary tickets to every NYCFC home match
- Team outings, happy hours, and annual staff gatherings to celebrate our co-workers
- A dynamic, ambitious, and fun work environment
NEW YORK CITY FOOTBALL CLUB OVERVIEW:
At New York City Football Club (NYCFC), we are on a mission to build this City into one of the soccer capitals of the world. The Club was announced as Major League Soccer’s 20th franchise and is the first and only MLS team located within the five boroughs of New York City. The Club has qualified for the Audi MLS Cup Playoffs for the last seven consecutive seasons, winning the MLS Cup in 2021. Games are broadcast through MLS Season Pass, the unprecedented subscription service from Apple and Major League Soccer that will have every match of the MLS regular season, Audi MLS Cup Playoffs and Leagues Cup all in one place and with no blackouts. NYCFC’s combined 3.3 million social media following across Facebook, Instagram, TikTok and Twitter is the second-highest among MLS clubs. For more information, please visit: https://www.nycfc.com/.
New York City Football Club is also one of 11 clubs comprising City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC, Montevideo City Torque, Sichuan Jiuniu FC, Mumbai City FC, Lommel SK, Espérance Sportive Troyes AC and Palermo FC among its sister clubs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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