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Temporary Assistance Specialist 1 or Trainee 1 or 2 (NY HELPS)

NYS Office of Temporary & Disability Assistance
New York, NY Temporary
POSTED ON 8/30/2024 CLOSED ON 12/21/2024

What are the responsibilities and job description for the Temporary Assistance Specialist 1 or Trainee 1 or 2 (NY HELPS) position at NYS Office of Temporary & Disability Assistance?

Minimum Qualifications

NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, candidates may be hired via a non-competitive appointment if they meet the below NY HELPS minimum qualifications.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-competitive Qualifications

For Trainee 1 level, you must have a bachelor’s or higher degree.

For Trainee 2 Level, You Must Have a Bachelor's Or Higher Degree; AND One Year Of Professional Experience Performing One Or More Of The Following

  • Administering temporary assistance programs and initiatives to assess applicant/recipient needs, determine eligibility and/or provide services or benefits to low-income individuals or families. Such initiatives may include, but are not limited to, the development of systems applications for determining eligibility and benefit levels for temporary assistance programs;
  • Planning, implementing, assessing, monitoring and/or evaluating programs to deliver effective temporary assistance and/or workforce development/training programs to unemployed, underemployed, low income or disabled individuals;
  • Managing contracts and related budgets for workforce development/training and/or temporary assistance programs, including contract development, negotiation and execution, and fiscal management, monitoring or program review; and
  • Planning, developing, managing, or administering programs that provide care and service to adults, children, and/or families in need of assistance, including childcare, foster care, medical assistance and adult residential care, aid to the refugee and/or immigrant population, or child and adult protective care.

Substitution: A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

For The Full Performance Level, You Must Have a Bachelor's Or Higher Degree; AND Two Years Of Professional Experience Performing One Or More Of The Following

  • Administering temporary assistance programs and initiatives to assess applicant/recipient needs, determine eligibility and/or provide services or benefits to low-income individuals or families. Such initiatives may include, but are not limited to, the development of systems applications for determining eligibility and benefit levels for temporary assistance programs;
  • Planning, implementing, assessing, monitoring and/or evaluating programs to deliver effective temporary assistance and/or workforce development/training programs to unemployed, underemployed, low income or disabled individuals;
  • Managing contracts and related budgets for workforce development/training and/or temporary assistance programs, including contract development, negotiation and execution, and fiscal management, monitoring or program review; and
  • Planning, developing, managing, or administering programs that provide care and service to adults, children, and/or families in need of assistance, including childcare, foster care, medical assistance and adult residential care, aid to the refugee and/or immigrant population, or child and adult protective care.

Substitution: A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

Note: experience limited to clerical screening of applications, data entry, distribution of forms/brochures to prospective social services applicants, administrative duties in support of temporary assistance programs and any function in which the major responsibility of the position does NOT entail the direct planning, oversight, or provision of assistance is not considered qualifying. In addition, experience in staff development activities internal to an organization or auditing of employment and training programs, is NOT qualifying experience for this examination.

Temporary Assistance Programs are: Family Assistance (FA), Jobs Program, Safety Net Assistance, Supplemental Security Income (SSI), SSI State Supplement Program, Emergency Assistance to Families or Adults (EAF,EAA), Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamps), Employment Services for Recipients of Public Assistance or SNAP, Energy Assistance, Low Income Housing Water Assistance Program (LIHWAP), Emergency Rental Assistance Program/Landlord Rental Assistance Program (ERAP/LRAP, Pandemic Electronic Benefit Transfer Benefits (P-EBT), Summer Electronic Benefit Transfer Benefits (Summer EBT), and Medicaid.

OR

55b/c: This position is eligible for 55b/c appointment, and candidates with 55b/c eligibility are encouraged to apply. To be eligible for a 55b/c appointment, candidate must be currently enrolled in the Civil Service 55b/c program and meet the above mentioned Non-Competitive Qualifications. Information about the 55b/c program can be found here: https://www.cs.ny.gov/rp55/

Competitive Qualifications

Eligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

OR

Reachable on the appropriate eligible list in New York.

Duties Description

This Temporary Assistance Specialist 1, G-18 position is located in the Downstate Systems Bureau on the Welfare Management System (WMS) Team. This position will receive supervisory support from a Temporary Assistance Specialist 2, G-23. This is part of the Office of Temporary and Disability's (OTDA's) division of Employment and Income Support Programs.

Duties of this position will include, but not be limited to:

  • Test various systems changes to WMS subsystems such as Eligibility, Undercare, Benefit Issuance, Client Notices, External Budgeting, and/or Mass Re-budgeting;
  • Write systems specifications and test plans;
  • Work with Information Technology Services (ITS) staff in the testing and de-bugging software changes;
  • Work with programmers to implement changes to WMS;
  • Write detailed computer problem logs for problems identified in testing software; and
  • Provide technical support to New York City’s (NYC) Human Resources Administration (HRA) centers on WMS software issues.

Additional Comments

A full-time, permanent appointment will be made. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title. Candidates must be legally authorized to work in the United States.

Your resume must indicate how you meet the minimum qualifications for this position. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.

Salary for Trainee 1 starts at $49,363

Salary for Trainee 2 starts at $52,198

Remarks

Interested applicants should send an email to jobpostings@otda.ny.gov and reference posting #24207SNY. DO NOT REFERENCE THE VACANCY ID NUMBER.

NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. We actively solicit and encourage applications from Black, Indigenous, and People of Color (“BIPOC”); LGBTQIA individuals; women; people with disabilities; and military veterans.

Salary : $49,363 - $82,656

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