What are the responsibilities and job description for the Operation Assistant position at O.N.S Clothing?
Retail Operations Assistant
We are a NYC-based, men’s lifestyle brand with an overarching objective of providing quality products to
ease the stress of modern living. We utilize our extensive manufacturing abilities to craft modular,
versatile garments for dynamic urban transplants.
O.N.S Clothing makes quality menswear for easy modern living. Inspired and built by urban transplants,
we aim to be an everyday, all-occasion lifestyle brand that takes the stress out of dressing and living
well. Key duties include organizing inventory and handling merchandise go-backs during busy sales
periods. The Retail Sales and Operations Assistant will also play an integral role in shipping and receiving
and will report directly to the Operations Manager. The ideal candidate is a dynamic self-starter, based
in the New York Metropolitan area.
Key Responsibilities :
Processing Sales Acknowledgment : Operating the point-of-sale system, processing payments,
handling returns and exchanges.
Product Knowledge : Maintaining a thorough understanding of our jewelry offerings, including
styles, materials, and pricing, to effectively assist the Sales Team during client interactions.
Inventory Coordinating : Assisting with organizing merchandise to ensure accurate inventory
records and keeping displays neat and properly organized.
Sales Support : pulling or replenishing requested back stock, answering the phone, and assisting
the sales team in an effort to support a great customer experience.
Shipping and Order Processing : Preparing and shipping web orders in collaboration with
Operations Manager, shipping and receiving of all in and outbound shipments.
Merchandise Receiving : Processing all incoming merchandise, ensuring it is tagged correctly and
organized properly.
Qualifications :
Strong communication and interpersonal skills, with the ability to connect with a wide range of
customers.
Ability to work primarily on weekends, with flexibility in hours as needed.
Highly organized, reliable, and able to multitask in a fast-paced environment.
Experience with inventory management, Shopify, and CRM systems is a plus.