What are the responsibilities and job description for the Account Maintenance Specialist position at O'Reilly Automotive Stores?
Load new professional customer accounts and perform maintenance and updates to existing active and special term accounts.
ESSENTIAL JOB FUNCTIONS
Ability to quickly and accurately input and pull account data.
Create professional customer accounts.
Maintain existing account data for professional customers including updates of addresses, base stores, phone numbers, email addresses, account types, paperless options and terms.
Provide references upon request from existing professional customers.
Organize and gather data for new store openings and acquisitions, which includes reviewing sales data, past due status, account information for completeness, researching existing or duplicate accounts and pulling credit reports as needed.
Provide excellent customer service to the field management team, review account inquiries and update information as needed upon receiving request from proper level of management.
Create and maintain special term accounts including preparing the file for aging of accounts with extended terms, filing and termination of UCCs.
Answer incoming phone calls pertaining to assigned area of credit.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
High School Diploma
Typing a minimum of 40 wpm
Good communication skills
Team player and excellent customer service skills
Basic computer knowledge including Excel and Microsoft Word
Desired:
Experience with AS400 and a general familiarity with office equipment
Attention to detail and ability to meet deadlines
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.
