What are the responsibilities and job description for the Pool Director position at Oak Hill Country Club?
POOL DIRECTOR
Department: Sports & Recreation
Reports To: Clubhouse Manager
Supervises: Lifeguards, Swimming Instructors, Swim
Job Summary: Responsible for the entire pool operation, including the safe and effective use of chemicals, swimming instruction, the club's swim team. Supervise safe, clean, well-maintained, and appealing club swimming facilities.
General Requirements:
- Complies with Oak Hill Country Club's Acorns of Excellence.
- Reports to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards.
- Exceptional attention to detail.
- Anticipates guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests.
- Exceptional communication abilities when interacting with associates, guests, clients, and internal departments to build relationships.
- Broad knowledge and experience in pool chemistry, operation and management.
- Monitors and coordinates pool safety programs and risk management.
- Employs only those methods and teaching techniques outlined and approved by the American Red Cross.
- Thoroughly understands specific state and local laws and statutes regarding pool safety and inspections.
- Knowledge of and ability to perform personal role in emergency situations.
Duties & Responsibilities:
- Hires, trains, supervises and evaluates staff.
- Formulates weekly work schedules and rotation schedules for all pool employees.
- Maintains proper chemical balance in pools and maintains mechanical equipment in coordination with the club's maintenance department.
- Registers members at pool and charges for all guests, lessons, etc.
- Provides necessary orientation and training for pool staff.
- Enforces club rules of safety and conduct.
- Assists in rendering First Aid according to the standards established by the American Red Cross and American Heart Association.
- Plans and directs special events.
- Writes correspondence to club members about swim lesson dates, class times and fees; writes post-season letter to members to encourage the continuation of building their children's aquatic skills through lessons.
- Arranges a program of and schedule for private and group swim and diving lessons.
- Represents the club in activities as required.
- Maintains and keeps all necessary records concerning pool attendance, pool chemicals, accident reports, problem-member reports, lifeguard and instructor schedules, etc.
- Develops and implements pool safety program and schedules staff to provide adequate protection for members and their guests.
- Assists in pool opening and closing at the beginning and end of season.
- Interacts with outside contractors to maintain and upgrade pool areas.
- Provides aquatics-related information for club newsletter.
- Manages pool area lost and found articles.
- Manages pool area, including lockers and changing rooms for cleanliness.
- Maintains presence during special pool events.
- Coaches swim and dive teams.
- Keep attendance records of members and children attending lessons.
- Reads line-ups during swim meets.
- Helps coordinate swim camp banquet and awards program.
- Operates pool and surrounding area in compliance with OSHA requirements; maintains all necessary MSDSs.
- Attends and participates in Swimming Pool Committee meetings.
- Performs other appropriate tasks assigned by the Clubhouse Manager.
Experience:
- Maintains all proper certifications and training for self and pool staff.
- Lifeguard training and experience teaching swim lesson required.
- Competitive swimming experience as either a coach or athlete preferred but not required.
- Private club experience preferred but not required.
Education:
- Bachelor's degree in Education, Physical Education, Recreation Management or Health Sciences.
Licenses & Certificates:
- Must have current Red Cross Lifeguard Certificate.
- American Red Cross Basic First Aid required, training on AED units and possession of a current Red Cross CPR card.
- Red Cross progressive Swimming Instructor Certificate preferred.
- Pool Operator certification preferred but not required.
- Certified Pool/Spa Operator (CPO) offered by the National Swimming Pool Foundation preferred but not required.
- The Aquatic Facility Operator (AFO) offered by the National Recreation and Park Association preferred but not required.
Physical Requirements:
- Must be able to continuously sit, stand and walk a minimum of 8 hours.
- Must be able to lift up to 30 pounds and perform strenuous work lifting.
- Must be able to bend, kneel, push and pull over the course of a shift.
- All employees must maintain a neat, clean and well-groomed appearance per Oak Hill's appearance standards.
- Will be required to perform job functions outdoors and be exposed to sun, heat, humidity and other elements.
- Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts. An average of 50 hours a week is expected, especially in busy season.
- Must be 18 years of age.
- Must have a reliable form of transportation to and from work.
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