Social Services Director

Position Summary: The Social Services Director will abide by and practice according to the Social Services Policies and Procedures Manual, state and federal guidelines, and the National Association of Social Workers' “Code of Ethics.” Social service functions include, but are not limited to: social services staff, direct services, advocacy, counseling service coordination, education, in-servicing, policy and program development, and community relations.

1. Plans and directs a comprehensive social services program which provides for support services for customers and families;

2. Participates in an interdisciplinary team approach to better serve the needs of the

nursing center population;

3. Provides for therapeutic intervention to help customers cope with the social and psychological aspects of their illnesses, impairments, or disabilities as well as their feelings about institutionalization and separation from family/community, physical and emotional loss;

4. Maintains written documentation in the customer medical record per the Company's policy-Refer to Care Center Facility Social Services Policies and Procedures Manual: State and Federal Guidelines;

5. Performs an initial evaluation/assessment of each customer's social needs to be placed in the medical record. Written documentation at least quarterly is required for each customer. Active cases require ongoing written documentation. For required written documentation, Care Center Facility Social Services Manual, State and Federal Guidelines are to be followed.

6. Develops social service component of the customer's plan of care, identifying specific problems, goals and approaches. Participates and coordinates per center policy, interdisciplinary care planning conference at time of admission and at prescribed intervals thereafter in order to help develop and revise the overall plan of care for customers. Ensure and documents that customers/families have input into the care planning process;

7. Acts as a liaison between customers, families, outside agencies, and the center Administrator to ensure that the customer's rights are maintained;

8. Takes responsibility for conducting family group meetings as needed (new admissions group, support group, family and friends council, etc.);

9. Assumes the role and function in admission coordinator for the absence of the Admissions Director;

10. Functions in a management capacity and adheres to all policy/procedures of the center, as a representative of the Care Center Facility administration;

11. Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants required;

12. Facilitates discharge planning including the development of an organized discharge plan for all customers;

13. Concerns his/herself with the safety of all center customers in order to minimize the potential for fire and accidents. Also, ensures that the center adheres to legal, safety, health, fire and sanitation codes by being familiar with his/her role in carrying out the center's fire, safety and disaster plans and by being familiar with current MSDS;

14. Puts Customer Service First: Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights;

15. Performs other duties as requested.

1. Master's Degree in Social Work or related area required

2. Needs to posses any certified/licensures required by State regulations.

Work Situations: Measurable or verifiable criteria Dealing with people Repetitive and continuous Performing under stress Set limits, tolerance, or standards Problem solving Comparing Taking instructions

1. Knowledge of casework process, needs of geriatric customers, medical settings,

and working knowledge of funding sources such as Medicare, Medicaid, and other insurances.

2. Imagination and creation ability, skill in working cooperatively with other professionals, staff, customers and families. Ability to organize and carry out responsibility efficiently and effectively,

3. Ability to communicate effectively and appropriately both verbally and in writing in a wide variety of circumstances.

4. Commitment to philosophy and objectives of Care Center Facility.

5. Knowledge of governmental regulations relating to social service delivery. 6. Provide annual verification of negative TB skin test.

1. Interact with customers, families, visitors, center and Care Center Facility subsidiary personnel.

2. Carries out other tasks as requested in situations where hands-on intervention/participation may be required.

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