Concessions Guest Service Representative | Part-Time | Columbus Clingstones

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

The Concessions Guest Service Representative supports the food and beverage operations in grab-and-go concession markets. This role focuses on assisting guests with checkouts, maintaining stock and cleanliness, and collaborating with coworkers and culinary staff to ensure an excellent guest experience.

This role pays an hourly rate of $10 to $12.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Provide friendly and efficient service to guests at grab-and-go concession markets.
• Monitor and maintain stock and supply levels, promptly reporting low-stock items to the concessions manager.
• Collaborate with coworkers and culinary staff to ensure seamless operations.
• Address guest requests and concerns in a professional and courteous manner.
• Verify guest identification in accordance with state and federal regulations for alcoholic beverage purchases.
• Maintain cleanliness and organization of workspaces, including proper garbage disposal and restocking supplies.
• Uphold sanitation, health, and safety standards to ensure compliance with regulations.
• Foster a positive and welcoming environment for guests, coworkers, managers, and volunteers.

Qualifications

• High school diploma or equivalent preferred.
• Must be 18 years of age or older to handle alcohol. 
• Three or more months of experience in the food service industry preferred.
• Excellent interpersonal skills with a friendly, positive attitude when interacting with coworkers, managers, volunteers, and guests.
• Strong communication and teamwork abilities.
• Knowledge of or willingness to learn state and federal alcohol service regulations.
• Ability to maintain a clean and organized work environment while handling multiple tasks.
• Physical capability to stand for extended periods and lift to 30 pounds as needed.
• Flexibility to work evenings, weekends, and holidays as the event schedule requires.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Salary : $10 - $12