Picnic Lead | Part-Time | Equity Bank Park

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

The Picnic Lead will manage every aspect of their assigned events from the advance planning stages through the end of the event; supervise all event staff; ensure events run smoothly; coordinate communication between event staff and delegate assignments; be responsible for and ensure overall customer satisfaction and experience.

This role pays an hourly $12 to $15.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Service and supervise designated picnic areas.
• Plan, direct, and evaluate the work of subordinates.
• Provide leadership and guidance for picnic personnel.
• Analyze challenges, identify alternative solutions, and bring them to your manager's attention.
• Communicate clearly and concisely in the English language, both orally and in writing.
• Establish and maintain effective working relationships with clients, co-workers, part-time staff.
• Work a flexible schedule, including long nights, weekends & holidays as needed.
• Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles.
• Assist in preparation to meet the requirements of upcoming picnic.
• Function as a liaison between users of the facility and the facility staff.
• Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction.
• Make sure the food is out on time and picked up in a timely manner.
• Keep a clean and organized workspace.
• Other duties and responsibilities as assigned.

Qualifications

• One year of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting, preferred
• Strong oral and written communication skills.
• Knowledge of operational characteristics of events.
• Ability to identify the needs of users of the facility.
• Knowledge of crowd management and control techniques.
• Knowledge of customer service practices.
• Knowledge of principles of supervising employees.
• Must be eighteen (18) years old or older to apply.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Salary : $12 - $15