Premium Supervisor|Part-time| Footprint Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Premium Supervisor is responsible for overseeing the serving of guests in suite areas. The Premium Suites Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Premium Suites Supervisor will assist the Premium Suite Managers with projects including training, inventory and special events. The Premium Suites Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly wage of $22.00 to $25.00. 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until December 31, 2024.

About the Venue

The Footprint Center is in the heart of downtown Phoenix, home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts tear round-making it the preeminent destination for sports and entertainment in the southwest.

Responsibilities

 Supervises and coordinates premium suite staff, including training on company and departmental standards and providing constructive and corrective feedback as needed.

· Ensures a positive and impactful guest experience by delivering professional and courteous guest service.

· Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests’ questions.

· Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Director of Premium Services.

· Immediately reports any low inventory and safety and maintenance issues to the Director of Premium Services.

Qualifications

-Minimum of 2 years' previous hospitality and high volume dining experience required

· Strong knowledge of food and wine

· Basic knowledge of cost control measures and P&L's

· Ability to problem solve and operate in a fast-paced environment

· Ability to work flexible hours, including nights and weekends

· Standing and walking for entire length of shift

· Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting

· Ability to lift up to 50 lbs

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Salary : $22 - $25