What are the responsibilities and job description for the New Home Counselor position at Oakwood Homes LLC?
POSITION TITLE:
New Home Counselor
COMPANY:
Oakwood Homes
LOCATION:
Colorado Springs
DEPARTMENT
Sales
REPORTS TO:
Sales Manager
EXEMPT STATUS:
Exempt
F/T OR P/T:
F/T
REVISED DATE:
July 2023
Associate Name Signature Date
By signing, I attest that I have read and understand my expectations with Oakwood Homes Core Values, and the duties of this position.
OAKWOOD CORE VALUES
Earn trust.
Nothing works without it.
Characteristic: Trustworthiness
Open doors.
We are here to help our customers realize success, own homes they love, and create more opportunity for them down the road.
Characteristic: Customer Focused
Be a home.
We strive to be more than a place to work – where people have a sense of belonging, work-life balance, and a true career path.
Characteristic: People First
Drive change.
We must set the standard. Advance technology and sustainability and implement visionary practices in all we do.
Characteristics: Adaptability, Passion, Hungry
Do good.
Be kind and collaborative. Promote equity and be welcoming to everyone.
Characteristic: Humble
What will you do in this role?
Essential Duties and Responsibilities:
The primary focus of this position will be to support prospective buyers
- Lead prospective buyers through a planned road map presentation & demonstration about Oakwood Homes, Community, Model Homes & Homes Sites
- Satisfy buyer questions, overcome objections, and secure sales contracts
- Responsible for overall buyer satisfaction through regular follow up and follow through
- Community Team participation
- Address homeowner/buyer concerns throughout the entire process
- Self-Prospecting (Realtors & Referrals)
- Daily focus & reporting on key success drivers resulting in closing the sale and writing the contract
You Have:
Education and/or Work Experience Requirements:
- Exceptional customer service and communication skills
- Must be a self-starter & self-motivated
- Exceptional sales skills
- Experience in single family residential or related field beneficial, but not required.
- Must be detail oriented and be able to multi-task
- Must be effective at prioritizing
- Proficiency in MS Office – Word, Excel, and Outlook
- Good verbal and written communication skills, including ability to communicate with internal and external customers
- Ability to follow defined business processes and align with the company’s corporate culture
- Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Must be a team player and can sell strategically with a partner
Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standard
- Must be able to lift and carry up to 25 pounds
- Must be able to talk, listen and speak clearly
Benefits & Perks:
- Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, Life Insurance, Short Term Disability, Long Term Disability, Employee Assistance Program, and 401k/Roth IRA options
- Time Off benefits include PTO, PTSick, Holiday Pay, Bereavement, Jury Duty, Refresh days, floating holidays, and Leave of Absence options
- Home purchase discount
- Tuition Reimbursement
- Wellness program (Oakwood Bucks)
All benefits are subject to qualification and hire dates.
Compensation:
- Base Salary: $30,000
- FLSA Status: Exempt
- Bonus Type: Sales Bonuses
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Oakwood Homes is an Equal Employment Opportunity Employer and does not make employment decisions based on sex, including gender identity and pregnancy, color, race, religion, national origin, or age of 40 and older.
Salary : $30,000