Event Coordinator

Event Coordinator
Position summary
The Event Coordinator oversees all on-site details for executing group events, develop, and follows checklist, and troubleshoots event problems. Serves as liaison and contact person for coordinating details for events with clients, outside vendors, meeting planner, and others involved in events.

• Prepare sales related documents throughout the sales process (e.g proposals, contracts, or banquet event orders).
• Gather materials and assemble information packages (e.g brochures, promotion materials).
• Use sales techniques that maximizes revenue while maintaining existing guest loyalty to Oakwood Resort.
• Answer guest questions about property facilities/services (e.g. hours of operations, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serve as point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Design, confirm, and communicate room layouts and set up requirements for special events.
• Enter and retrieve information contained in computer programs using a keyboard or mouse to update records, files, and reservations.
• Transmit information or documents using computer, mail, or fax machine. Communicate with Banquet Manager on how to set up event rooms to client’s specifications.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciate.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with other; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Perform other reasonable job duties as requested.

The Event Coordinator agrees to follow all company policies and procedures; ensure personal appearance is professional; maintain confidentiality or proprietary information; protect company assets. Agrees to comply with quality assurance expectations and standards. Can read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 40 pounds without assistance; stand, sit, or walk for an extended period of time.

Job Type: Full-time

Pay: Up to $45,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evenings as needed
• Holidays
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Event Planning: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $45,000