What are the responsibilities and job description for the Air Export Agent position at OCEANAIR Inc?
Air Export Agent
Department:
Perishables
Reports to:
Perishables Manager
Non-exempt
Salary Range:
$22 to $26 an hour
One year of hands-on experience in forwarding, logistics or distribution operations is preferred.Experience handling air freight or break bulk.
Strong knowledge of geography to assist with the day-to-day movement of freight around the world.
Highly organized, detail oriented, and ability to multitask.
Excellent communication skills, both written and oral.
Hazardous certification is preferred.
Strong numerical skills are required.
High attention to detail and sense of urgency.
High proficiency in Microsoft Office.
Job Description:
OCEANAIR is currently seeking an Air Export Agent in our Perishables Department to provide a high-quality and consistent experience to OCEANAIR Inc.’s customers, both external and internal. Our Air Export Agent will work efficiently in a team environment to process and secure shipments and support all sales efforts and quotes as assigned by the department manager or supervisor.
**Schedule may require weekends on a departmental rotation basis as well as working a holiday schedule based on the needs of the operation and requirements of the account.
Air Export Agent Job Responsibilities
Receive, review, and process transactions for clients, including booking and billing.
Process data and obtain consular releases and other government agency releases.
Process bills for outgoing shipments and provide clear instructions for handling each shipment.
Ensure shipments are checked and processed in accordance with all applicable regulations.
Create quotes for individual shipments, including estimates, selecting transportation companies, and setting profit margins for individual shipments.
Manage Shipper Export Declaration rejections and requests for information from clients.
Identify transactions and tasks that require special handling; recommend process improvement and implement resolutions within assigned scope of responsibility.
Identify, investigate, and resolve all areas of client concern in a timely and proactive manner to build excellent client relationships.
Continual follow-up until shipment has reached its final destination.
Process air waybills, including those related to Dangerous Goods.
Notification of exceptions to planned events in a timely manner to manager, customers, agents, and sales staff as appropriate.
Assist with bookings, scheduling pick-ups and following up with carriers and truckers.
Process, open files, AES and transmit information to carriers (bills of lading) as assigned.
Process costs and finalize billings in Transportation Management system and files.
Ensure all communications and events are entered into the electronic notes section in TMS system.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.
Competitive salary and benefits package including medical and dental insurance with employer contribution.Vision insurance 100% paid for by employer.
401(k) plan, generous paid time off, holiday pay and more!
Career growth and advancement opportunities
OCEANAIR has been a leader in international logistics management services and supply chain solutions since 1983. We help companies manage and grow their supply chain operations by offering a complete range of tailored, innovative, and value-added solutions. We provide our customers with superior logistics services and leading-edge data management tools, and they rely on the expertise of our team in all phases of cargo handling, regulatory compliance, and physical warehousing.
At OCEANAIR, we recruit, train, and retain the best talent in the industry. We focus on nurturing our employees by providing our team with an environment that is conducive to fantastic customer support and innovative thought. We always strive for continuous improvement, ensuring that our services are consistent, personalized, and always provide added value.
OCEANAIR Inc. is an equal opportunity employer, dedicated to building an inclusive and diverse workforce.
Salary : $22 - $26