Community Housing Program Director

TITLE: Program Director

DEPARTMENT: Clinical

FLSA CODE: Exempt

PROGRAM: Transitional Housing for individuals who are Justice Involved

• Bronx, NY Location**
  
  

SALARY: $70,000 - $85,000

Our Mission

Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.

If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.

In Addition To Competitive Salaries, Odyssey House Offers

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Pet Insurance
• Legal Assistance
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher
  
  

Major Functions

Responsible for the day-to-day operation and coordination of a 17-unit OMH funded Transitional Housing serving individuals who are Justice Involved. This role is responsible for ensuring high-quality service delivery, compliance with funding and regulatory requirements, and fostering a trauma-informed, person-centered environment that supports residents’ successful reentry into the community. He/she serves as a bridge between the program staff and the Vice President, Director of Mental Health & Housing Services

Specific Duties & Responsibilities

• Oversee the day-to-day operations of the transitional housing program, including staff supervision, resident services, and facility management.
• Develop, implement, and continuously improve program policies, procedures, and protocols in alignment with best practices for reentry and supportive housing.
• Ensure that program services are trauma-informed, culturally responsive, and promote equity and dignity.
• Monitor program performance and implement quality improvement strategies based on data and resident feedback.
• Hire, train, supervise, and evaluate program staff, including case managers, housing coordinators, and support staff.
• Provide regular supervision, coaching, and professional development opportunities.
• Foster a collaborative, supportive, and accountable team culture.
• Oversee the development and implementation of individualized service plans in collaboration with case management staff.
• Ensure the program provides access to wraparound services such as behavioral health, employment assistance, legal aid, and life skills development.
• Advocate for residents’ needs and work to reduce barriers to housing stability and community reintegration.
• Ensure compliance with all contracts, grants, licensing, and legal requirements related to transitional housing and justice-involved populations.
• Prepare and submit reports to funders, regulatory agencies, and internal stakeholders as required.
• Maintain accurate documentation and data in accordance with agency and funder requirements.
• Build and maintain relationships with criminal justice agencies, housing providers, behavioral health services, and other community partners.
• Represent the program in community meetings, reentry coalitions, and public forums.
• Collaborate with referral sources and partners to ensure seamless service delivery and referral processes.
• On-call responsibilities as needed to support 24/7 program operations.
• Requires the ability to respond to crises and handle challenging situations with professionalism and compassion.
• Must be able to work a flexible schedule.
  
  

Qualifications

Master’s degree in Social Work, Criminal Justice, Public Administration, Psychology, or related field. 5 years of experience in human services, including 2 years in a supervisory or management role. Demonstrated experience working with justice-involved populations, reentry programs, or supportive housing. Knowledge of housing first, harm reduction, and trauma-informed care models. Strong leadership, communication, and organizational skills. Familiarity with local and state reentry and housing systems.

Preferred

• Bilingual in English and Spanish.
• Lived experience with justice system involvement is valued and encouraged.
  
  

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.