What are the responsibilities and job description for the Information Technology Specialist position at Odyssey Systems Consulting Group, Ltd.?
Position Summary
Odyssey Systems has an exciting new opportunity for a journeyman level, Information Technology Specialist supporting the Air Force Research Laboratory (AFRL) Systems Technology Office (STO). AFRL STO’s mission is to deliver war winning air and space capabilities, to the Unted States Air Force, though research and development.
This is a full-time opportunity at Wright Patterson AFB, in Dayton, OH.
Responsibilities
Duties include, but not limited to:
- Install software program packages. Program and maintain various information processing applications. Analyze, design, purchase and install information security systems.
- Provide support to telecommunications efforts associated with security systems.
- Proactively address issues and take action to guide IT support personnel to preclude system failures or disruption.
- Provide technical support to prevent system outages, minimize downtime or denial of/degraded service. Provide skilled technical assistance in the configuration, operation and management of secure video teleconferencing equipment
- Manage hardware and software by performing configuration management and initial diagnostics of information systems
- Coordinate and document information systems repairs and perform system diagnostics to determine the cause of hardware and software failures
- Remove and replace components and peripherals to restore system operation. Install and configure software operating systems and applications and provide customer service to assist in the operation, restoration, and configuration of information systems
- Conduct inventory of computer hardware and software and ensure STO personnel adhere to all software licensing agreements
- Assist with the maintenance of the organization’s COMSEC account, in accordance with Government instruction and requirements
- Conduct self-inspections of COMSEC account and inventory COMSEC material, as required.
- Support the Government’s Configuration Control Board (CCB)
- Responsible for diagnosing and resolving computer and network related problems and reporting issues to customers and vendors alike
- Utilize software and hardware tools to identify and diagnose problems and factors affecting classified and unclassified network and standalone system performance
- Update security databases and recommend functional changes or modifications for improved processing, operations, and customer support
- Enforce approved Standard Operating Procedures and Information Assurance Standard Operating Procedures and provide technical assistance to the Government Security Officer
- Implement and maintain the policies and goals for the IT department to support the Government's needs
- Ensure that project milestones/goals are met, adhering to approved budgets
- Ensuring the timely process through which user problems are resolved; to include problem recognition, research, isolation, resolution and follow-up.
Qualifications
Citizenship: US Citizenship is required
Clearance: Must have a minimum Secret Clearance and be able to obtain a Top Secret clearance
Certifications: Information Assurance Technical Level II Certification, Security Certification
Education: Associate degree
- 5 years of relevant experience
- Linux systems experience
- Knowledge of Microsoft Excel, Word, PowerPoint, and Outlook
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Company Overview
Odyssey Systems Consulting Group, is an innovative small business committed to providing world-class technical, management, and training support services to government and public sector clients. We focus on people, processes, and performance to deliver superior results. Since our inception in 1997, our commitment to mission success and customer satisfaction has been recognized with exponential growth and exceptional past performance ratings. We accept challenging assignments and drive projects from the planning stages, through implementation, and into operations and support.
Please note: Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities