COMMUNICATIONS SPECIALIST

JOB SUMMARY/ DESCRIPTION

The Osceola Clerk of the Circuit Court and County Comptroller is looking to onboard a highly creative and motivated bilingual Communications Specialist. An individual that would be successful in this position will have the ability to leverage their creativity, technical skills, and strategic thinking to produce content that not only captures attention but also drives desired outcomes.

DUTIES & RESPONSIBILITIES:

• Drafts communications with a deep understanding of the audience, and tailors the message to suit organizational needs. Communication is not only accurate but also engaging, leaving a lasting impact, and promoting understanding.
• Develops and maintains consistent and cohesive messaging to promote the office objectives, values, and initiatives.
• Collaborates with community members, and other stakeholders to advocate for the Clerk and Comptroller Office’s policies and initiatives, while promoting public support and understanding.
• Ensures branding guidelines are followed across all communication channels to create a strong and recognizable brand and public identity.
• Actively listens to others, demonstrating empathy and understanding of diverse perspectives.
• Generates innovative and original ideas for digital content which aligns with brand objectives, target audience preferences, and current trends.
• Creates diverse content types, including articles, videos, graphics, animations, infographics, podcasts, and more, tailored to specific platforms and audience preferences.
• Engages with the public, shares information, and responds to inquiries in a timely manner.
• Performs community outreach and organizes internal and external events and develops relationships with citizens, community groups, associations, and organizations.
• Assist the Clerk and Comptroller in preparing for speaking engagements, drafting correspondence on behalf of the Clerk and Comptroller, and scheduling interviews with media outlets.
• Perform photography and videography as needed and assist with the publishing of videos and photography on the organization website and blogs.
• Assist in the preparation of the strategic communication plan and ensure the communication strategy is consistent and reflects the organization’s strategic vision.
• Handles promotional items, procurement, and manages inventory.
• Assist in the preparation of departmental budget.
• Performs other duties as assigned.

SKILLS & ABILITIES:

• Expert written and verbal communication, pays attention to detail, ensuring accuracy, grammar, and formatting are impeccable.
• Master the art of storytelling, crafting narratives which captivate and resonate with the audience, conveying messages effectively and leaving a lasting impression.
• Strong commitment to transparency and public service.
• Ability to foster trust and engagement between the office and the community it serves.
• Skilled at adapting a communication style to fit different contexts and situations, whether it's a formal presentation, an informal discussion, or written correspondence.
• Collaborate with cross-functional teams.
• Confident and composed, managing challenging or high-pressure communication scenarios with grace and professionalism.
• Efficiently manage multiple projects and deadlines, prioritizing tasks effectively to deliver high-quality content on time.
• Open to feedback, constantly seeking opportunities to improve and refine communication skills.
• A lifelong learner, who remains up to date with the latest trends and technologies that can enhance the ability to communicate effectively in an ever-evolving world.
• Possess strong design skills to create visually appealing graphics, images, videos, and other multimedia elements which enhance the impact and engagement of the content.
• Maintains confidentiality, exercises keen discretion, trustworthiness, and highly ethical behavior.

PROFESSIONAL REPRESENTATION:

• Projects executive professionalism in appearance, behaviors, and work product.
• Embodies commitment to excellent public service.
• Establishes and maintains a highly effective working relationship with all organizational levels, both internally and externally, in a courteous and professional manner.

MINIMUM QUALIFICATIONS:

• Bilingual (English/Spanish) required.
• One (1) year of work experience as a Communications Specialist is required, while two (2) years of experience in Public Relations is preferred.
• A bachelor’s degree is required. Preferably in any of the following fields: Communications, Public Relations, Journalism, Marketing, or Advertising.
• A combination of relevant experience and/or education will be considered in lieu of required years of experience.

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting in front of a computer and standing for long periods of time.
• Talking, hearing, seeing, and repetitive motion.
• Must be able to lift up to 25 lbs.
• Some stooping, lifting, and bending.
• The requirements may not be all-encompassing. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently.

An Equal Opportunity Employer / ADA / Veteran's Preference

The Clerk of the Circuit Court and County Comptroller does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, gender identity, sexual orientation, pregnancy, genetic information, veteran status, mental or physical disability or any other category protected by law in employment or the provision of services.