What are the responsibilities and job description for the Office Associate position at Office of Shared Administration (WV)?
JOB
This position's primary responsibility will be to answer the main phone line, covering multiple units, for the Bureau of Social Services at the Diamond Building. This position will perform clerical work, providing support and assistance in the smooth operation of unit and/or program activities. This position involves performing a variety of clerical tasks, such as providing customer service, managing documents, and contributing to the overall efficiency of a unit or program. This position will also assist in the archiving of adoption records and with information gathering for NYTD. This position will have substantial interactions with the public. Perform related work as required.0511T01126
EXAMPLE OF DUTIES
Answering phones.Providing customer assistance.Managing documentsAssist in the archiving of adoption recordsAssist in gathering information for the NYTD Survey
SUPPLEMENTAL INFORMATION
The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.
This position's primary responsibility will be to answer the main phone line, covering multiple units, for the Bureau of Social Services at the Diamond Building. This position will perform clerical work, providing support and assistance in the smooth operation of unit and/or program activities. This position involves performing a variety of clerical tasks, such as providing customer service, managing documents, and contributing to the overall efficiency of a unit or program. This position will also assist in the archiving of adoption records and with information gathering for NYTD. This position will have substantial interactions with the public. Perform related work as required.0511T01126
EXAMPLE OF DUTIES
Answering phones.Providing customer assistance.Managing documentsAssist in the archiving of adoption recordsAssist in gathering information for the NYTD Survey
SUPPLEMENTAL INFORMATION
The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.