Investigator

Conducts Investigations To Resolve Child Nutrition Program Complaints

• Independently answers complex and situational correspondence regarding compliance investigations.
• Assists with the office’s non-compliance investigative referrals related to child nutrition program compliance.
• Assists with the initial investigation/evaluation of non-compliance investigative documents to determine child nutrition program non-compliance.
• Answers general telephone inquiries.
• Directs callers to appropriate staff & when appropriate responds to routine inquiries about the child nutrition program compliance investigation/process.
• Helps monitor the Serious Deficiency process for sponsors, ensuring the Office is in compliance to process dates and deadlines.
  
  

Gathers preliminary data to supplement investigations

• Research & studies records, reports & documents.
• Verifies information given by parties.
• Interviews parties or witnesses in-office, email or by telephone.
• Conducts correspondence to request & verify information.
• Gathers documentation or evidence.
• Verifies information provided by complainant and school districts.
• Assists with the office’s general email account to assist individuals with questions about child nutrition compliance.
  
  

Complies and evaluates information gathered and prepares written reports of findings. Drafts routine letters & prepares reports documenting investigation findings.

• Maintains accurate documentation of completed tasks (in electronic form) according to office guidelines.
• Prepares spreadsheets to track records & evidence.
• Assists the program administrator with gathering & verifying compliance data for office and legal review.
• Maintains confidentiality of all records & information in accordance with Ohio law.
  
  

Performs other duties (e.g., maintains electronic and hard copy files;

30 mos. trg. or 30 mos. investigative exp. with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver's license.

• Or Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. exp. conducting investigations &/or inspections; valid driver’s license.
• Or 30 mos. trg. or 30 mos. exp. as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver's license.
• Or equivalent of Minimum Class Qualifications for Employment noted above.
  
  

Job Skills: Investigation

Organization

Education and Workforce

Agency Contact Name and Information

Hollie.Robinson@education.ohio.gov

Unposting Date

Feb 1, 2026, 11:59:00 PM

Work Location

Ohio Department of Education

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$27.92

Schedule

Full-time

Work Hours

8:00 am - 4:30pm

Classified Indicator

Classified

Union

OCSEA

Primary Job Skill

Investigation

Technical Skills

Regulatory Compliance, Accounting and Finance, Auditing, Investigation, Compliance Enforcement

Professional Skills

Analyzation, Attention to Detail, Critical Thinking, Interpreting Data, Confidentiality, Observation

Agency Overview

The Ohio Department of Education and Workforce is a diverse team of passionate, education-focused professionals responsible for overseeing and enhancing the quality of education for each of Ohio’s 1.7 million students. The Department provides the resources and supports essential to raising student achievement and accelerating learning opportunities, advancing the connectivity between K-12 and postsecondary learning, creating programs to support and expand workforce experiences, and ensuring students have the necessary supports to be ready each day to learn.

As the governing body responsible for overseeing and enhancing the quality of education within the State of Ohio, the Department of Education and Workforce is dedicated to promoting educational excellence and ensuring equal access to learning opportunities for all students. The Department is committed to collaborating with schools, districts, educators, students, families, businesses, nonprofits and all stakeholders to achieve our educational goals.