What are the responsibilities and job description for the Receptionist position at Ohio Gastroenterology Group, Inc.?
Ohio Gastroenterology Group is the leading provider of general advanced GI procedures with several state-of-the-art facilities throughout Central Ohio. We employ a talented team of specialists who perform more GI procedures each year than any other practice in our area.
We currently have a full-time opening for a Receptionist.
Position summary:
Provide clerical and health related assistance to physicians and assist with general office & patient needs during business hours. Maintains timely follow up of any physician orders/instructions and patient inquiries.
Essential key responsibilities:
- Cordially welcomes and receives patients and visitors upon arrival.
- Instruct patient regarding completion of forms.
- Records patient arrival on schedule while keeping appointments on schedule.
- Verify insurance, scan/copy insurance card, collect co-pay, provide receipt if necessary, and verify photo ID
- Enter updated patient demographic information
- At end of day, balance money, receipts and fee sheets
- Check reminder call report and follow up according to the protocol
- Scroll schedule for daily changes
- Practice appropriate charting methods
- Assist with resolving patient issues
- Will work with EMR (electronic medical records) to enter kiosk form and begin patient visit, and any other EMR duties assigned.
Knowledge, Skills and Abilities:
- Knowledge of medical terminology
- Ability to communicate with diversified levels of patients, staff members, external providers and/or agencies.
- Ability to organize work material and/or charts to ensure accuracy of patient records
- Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping
- Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports
- Skill to use a personal computer and various software packages, including internet experience.
- Skill to use a multi-line telephone system.
- Ability to establish priorities, work independently, and proceed with objectives with little supervision
- Ability to handle and resolve problems
- Ability to maintain confidentiality regarding health and financial information.
- Neat appearance, professional demeanor and pleasant voice.
- Fluent in English
- Credentials and Experience
- Must have high school diploma or equivalent
- Prefer 2 years experience working in a medical environment.
Work Hours:
7:30AM- 4:00PM Monday- Friday
FLSA Classification: Non-Exempt
Ohio Gastroenterology Group offers a nice life/work balance and a great benefits package that includes:
- Medical, dental and vision coverage- benefits are effective the first of the month following 30 days of employment
- Company paid life insurance and short term disability
- Generous paid time off plans (vacation, sick and personal)
- 8 paid holidays
- Two retirements plans:
- 401(k) plan that offers a 3% safe harbor contribution with immediate vesting as well as annual profit sharing contributions.
- Cash balance pension plan – company contributes 2.5% and offers full vesting after 3 years of employment.
- Tuition reimbursement programs
- Employee appreciation programs
- Uniform reimbursement programs
- Growth opportunities
- Learning and development training
Apply now to join a great company!
Salary : $27,500 - $34,800