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Family Services Specialist I/II

Oklahoma Department of Human Services
Sallisaw, OK Full Time
POSTED ON 1/28/2026 CLOSED ON 2/26/2026

What are the responsibilities and job description for the Family Services Specialist I/II position at Oklahoma Department of Human Services?

This position is located in Sallisaw, Oklahoma.

Annual Salary:

  • Level I H14A: $37,440.00 Full State Employee Benefits
  • Level II H14B: $40,248.00 Full State Employee Benefits

Travel is Occasional. Must possess a valid driver's license and maintain required car insurance.

Minimum Qualifications:

Level I:

  • Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
  • OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.

Level II:

  • Education and Experience requirements consist of a bachelor’s degree;
  • OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
  • OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree.
  • OR two (2) years of experience as a Family Services Specialist

Job Responsibilities

  • Greet clients in a professional and kind manner via phone or in an OKDHS retail space
  • Manages a caseload and provides services for individuals and their families
  • Evaluates the needs of individuals and families and make referrals to community resources
  • Assesses the needs of individuals and determines eligibility for specific programs
  • Interviews clients by phone or in an office setting
  • Compiles data, complete documentation, and enters data electronically to determine eligibility.
  • Participates in individual and staff conferences and committee work as assigned.
  • Must attend all mandatory training associated with the position
  • Establish, engage, and grow positive and effective community partnerships with interested members of the public, service providers, and vendors in a supportive and teamwork-oriented professional manner; work effectively with partners to serve shared customers while maintaining confidentiality

_____________________________________________________

If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 25-JD291

  • 83008953/JR53700, 83001378/JR53868

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Salary : $37,440

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