What are the responsibilities and job description for the Technical Support Specialist position at Oklahoma State University?
Support the Athletic Department’s expansive use of technology, as well as response and support for IT systems at all sporting events. Implement emerging technologies to support the department. Provide Desk-side support. The position also provides input with the technology support strategy as well as procedure development to support the strategy. Other duties may be assigned from time to time from the Manager.
Expected to work some night and weekend hours for athletic events as directed.
Due to communication expectations of the position, the incumbent will be required to maintain a cellular or other electronic communication device. The incumbent's salary includes compensation to apply toward the use of their personal cellular device.
Ability to lift over 50 lbs.
Special Instructions to Applicants
A complete application consists of a resume, cover letter, list of professional references, and completed IAWP Employment Approval form which can be found at okstate.com/iawp. Applicants that do not provide these materials will not be considered for the position.
Education & Experience
Position Qualifications:
Minimum Qualifications:
High School/GED and four years of related-experience.
OR
High School/GED and two years of post-secondary education and two yeats of related experience.
Must possess a valid driver’s license for travel between sites.
A , Net , Security , MCSA or equivalents.
Work with a wide variety of computer brands, printers, and software products.
General knowledge of communications and LAN protocols, consistent troubleshooting techniques for wired and wireless technologies.
Extensive knowledge of computer software, and the ability to diagnose and resolve a wide variety of computer related problems both hardware, network, and software related. Both Windows and MAC operating systems are to be supported.
Preferred Qualifications:
Bachelor’s degree in Computer Science or a related field.
Ten years of experience.
MCSE, CCNA, ITIL, Project
Windows 10, Windows 11, Mac OS, SQL, Office 365
Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.
Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.
Expected to work some night and weekend hours for athletic events as directed.
Due to communication expectations of the position, the incumbent will be required to maintain a cellular or other electronic communication device. The incumbent's salary includes compensation to apply toward the use of their personal cellular device.
Ability to lift over 50 lbs.
Special Instructions to Applicants
A complete application consists of a resume, cover letter, list of professional references, and completed IAWP Employment Approval form which can be found at okstate.com/iawp. Applicants that do not provide these materials will not be considered for the position.
Education & Experience
Position Qualifications:
Minimum Qualifications:
High School/GED and four years of related-experience.
OR
High School/GED and two years of post-secondary education and two yeats of related experience.
Must possess a valid driver’s license for travel between sites.
A , Net , Security , MCSA or equivalents.
Work with a wide variety of computer brands, printers, and software products.
General knowledge of communications and LAN protocols, consistent troubleshooting techniques for wired and wireless technologies.
Extensive knowledge of computer software, and the ability to diagnose and resolve a wide variety of computer related problems both hardware, network, and software related. Both Windows and MAC operating systems are to be supported.
Preferred Qualifications:
Bachelor’s degree in Computer Science or a related field.
Ten years of experience.
MCSE, CCNA, ITIL, Project
Windows 10, Windows 11, Mac OS, SQL, Office 365
Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.
Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.